Address: | Kamrup Metropolitan, Assam |
The complaint is regarding the money refund for a product which sent back to the company.I returned the product nearby 16th of march, 2015 and my pickup receipt number is[protected] and product number is AB1323361. Despite calling to its customer care number which is [protected], my problem was solved in a time period of two months now they have processed the amount refund but still i did not got the refund back on my account and for the refund of the amount i called them several times and agents were misguiding me regarding the refunds due to which it was not processed and in the process of calling them i spent More than hundred rupees for the genuine refund of Rs 299.On March 21, 2015 I was assured by an agent that i will receive the amount within few days but it was then processed after a month on 21st of april and on 28th of april when i re called them they again assured me that i will receive the amount. I had been misguided by customer care agents and this online site has not refunded my money even after 2 months and i had agent more than hundred rupees on calling them.
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