[Resolved]  Askmebazaar — Refund and Wrong Delivery issue

Address:Alwar, Rajasthan

Dear Sir/Mam, I have ordered Reebok Blue casual Shoes Size: 8 on 7th of April with the ORDER NO.(AB2160338) and had done payment through credit card but at that time amount is deducted from my account and I received massage of transaction failure. So I make call on Ask Me Bazaar costumer care number regarding the refund of amount and also provided my bank details and he had filed my complain ( Complain No: QRP286003) and assure me that with in 10 working days I will get back my amount in my account. But in the same day I got order confirmation against ORDER NO.(AB2160338) on my mobile. In between again I have order the same product Reebok Blue casual Shoes Size: 8 on 7th of April with the ORDER NO.(AB2160825) and had done payment through credit card and this time I received massage of transaction successful and order confirm as you can see in the Attached mail below. So I again call on customer care number and told them that I have done the complaint regarding the refund of my failed transaction amount and I have got the order confirmation massage for the same product with the 2 different order numbers. He told me that you dont worry your first order is cancelled and you will get your second order only.But On 11th April 2015 I have received 2 No of shoes against both the 2 orders and that shipment is again wrong as per the order.I received Black colour shoes against the ORDER NO.(AB2160338) instead of blue colour and in other shipment I received Blue colour shoes but the size is different as per the ORDER NO.(AB2160825)So, I am very disappointed with the ASKME BAZAAR services.I am doing Online shopping from different groups but I had never faced this kind of problem. So I request you to short out my problem as soon as possible. Rahul Shukla [protected]
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May 29, 2017
Complaint marked as Resolved 
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2015
Ask Me Bazaar Customer Care's response
"Dear Customer, Your feedback is valuable to us. We will share your feedback with concerned seller and ensure good quality of products to be delivered. Also we have forwarded your issue to the concerned department and we will get in touch with you within next 48 hours in regards to your issue. Regards, Team askmeBazaar"
May 04, 2015
Updated by rahul21shukla83
Almost 2 Weeks Passed but still there is no positive response from ASK
ME BAZAAR. So please let me know how my problem is resolved? Why ASK Me
BAZAAR is not taking any action against my complaint?
Please do the need full otherwise I have to file legal complaint against ASK ME BAZAAR.


RAHUL SHUKLA

[protected]
Complaint comments 

Comments

Almost 2 Weeks Passed but still there is no positive response from ASK ME BAZAAR. So please let me know how my problem is resolved? Why ASK Me BAZAAR is not taking any action against my complaint?
Please do the need full otherwise I have to file legal complaint against ASK ME BAZAAR.


RAHUL SHUKLA

[protected]

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