[Resolved] Askmebazaar — Refund money against defective piece | |||||
I order a leather jacket but jacket was defected ...so i inform call center about that product and i received a message on 5th Jan 2016 on my Mob No [protected] that i have to courier that defected jacket to Mr. Amit Kumar, Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd, Khasra No.- 1095/1096, Kapashera Extn., Kapashera, New Delhi-110037 After getting that message i couriered that item to Mr Amit kumar on 07 Jan 16. and your address Party (Amit Kumar) received that item on 9 Jan 16 at 3 PM Courier Company Name - DTDC Tracking No Z61561551 i contact so many times to your helpline number but they are not able to give feedback ...they are saying same thing again and again that quality check is going on, after quality check u get ur refund" i also submit my complaint to ASKMEBAZAAR site portal also, but they are Generating a ticket saying " we are processing " and after few days they closed that ticket saying a nonsense ... Agent 15 said 15 hours ago Hi Raj, Sorry for the delay in response. Request you to send your product at the following address. We will refund the amount of the courier and the product as well. Address: Mr. Amit Kumar, Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd, Khasra No.- 1095/1096, Kapashera Extn., Kapashera, New Delhi-110037. Kindly Don’t forget to mention the order ID and your mobile number on the box and ensure all the products are unused, new and fresh with all tags, barcodes, packing materials intact so that we can process the refund for you after your products pass quality checks at our end. Hence, We're closing this ticket. Once you return the product, kindly raise a new ticket with the return receipt's screenshot. Ticket: http://support.askmebazaar.com/helpdesk/tickets/40757 Regards, Jaswinder Team AskmeBazaar so plz tell me how many times i have to courier that jacket even i already delivered that jacket to address ( Mr AMIT KUMAR ). SO FINALLY I HAVE NO CHOICE ...THATS WHY I AM COMPLAINING HERE THANK YOU. Was this information helpful? | |||||
Jan 23, 2016 Complaint marked as Resolved once they are asking 4 the same thing they are a sole ...
getting so many fraud calls...after posting this... Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Jan 23, 2016 Ask Me Bazaar Customer Care's response Dear Raj,
We understand you have a concern. Kindly raise a new ticket and attach the product's return receipt.
Regards,
Teena
Team AskmeBazaar
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4 Comments | |||||
Comments
BEWARE OF THIS CHEATING SITE; I agree with your comment and I would like to share my real experience. I received a defective/damaged Air sofa from Ask me bazaar for Rs.2500/-. I raised complaint in support on[protected]the same day) with ticket No.31456. For many weeks the site was showing "Processing". Then all of a sudden they closed the ticket and sent a mail to my E-mail requesting me whether I am happy. I was shocked to read this. When I protested, they told me to raise new ticket. This I did with ticket no. 38454. Then they wanted me to update IFSC Code. I E-mailed to them my Bank Pass Book Front Page. After that their site was showing "Awaiting my response.". On day I noticed that they have closed the 2nd ticket also. I protested & raised a series of tickets Nos. 38461, 38462, …... These tickets also fell on dump ears and they closed all these tickets without solving my grievance. Then I reviewed this site with my real experience in consumer complaints and other forums. For this I found response from askmebazaar apologizing for the delay and stating that the refund is in process. This is just a gimmick to divert attention of the viewers and again an unethical practice adopted by them to cheat viewers. Till now I have not received refund and it reveals their true cheating identity. On scrutiny of various reviews against askmebazaar in these sites I find that they have posted similar + ve responses with wordings such as, “you must register first in support...we assist you. ", “to have better insight raise another ticket ...", "we apologize for the delay and ….", "your refund is in process and.." all these are false hopes given by this fraud team. I only appeal to all not to fall prey by their colourful adds/discounts & don't buy anything from this fraud site and avoid to be a VICTIM like me. The support team know pretty well how to cheat you. I would like to know if anybody has received REFUND for damaged item till date. radhakrihshnan Iyer, Palakkad, Kerala Jan'16
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AskMeBazaar Customer care is worse than UP Government office | I write at times... I read more... And then, i get fanatically Tired !!!
https://rahuldoes.wordpress.com/2016/03/22/askmebazaar-customer-care-is-worse-than-up-government-office/
https://rahuldoes.wordpress.com/2016/03/22/askmebazaar-customer-care-is-worse-than-up-government-office/
I orderd a treamer shaver but the company will not send charger with the shaver, so i want to replace the product
I order the Combo of Sports Watch amp 44 Reflector Sunglasses amp 44 Laptop Bag amp 44 Wallet amp Belt f.
The laptop bag cut and no watch, Order ID: AB12336100 and Mob. No.- [protected].
I am first the shop in online askmebazaar. i am not satisfied your service.
The laptop bag cut and no watch, Order ID: AB12336100 and Mob. No.- [protected].
I am first the shop in online askmebazaar. i am not satisfied your service.
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