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4638
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Resolved
3185
+91 44 4444 4444
1205, 12th Floor, New Delhi House, Barakhambha Road, New Delhi, Delhi, India - 110001
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Sir,
I fully agree with you. I would narrate my experience with askmebazaar.com. I ordered an Air sofa cum bed and paid Rs.2500/- and received the item on[protected].
ON[protected] I received a defective Air sofa cum bed and noticed that Air is leaking out and the sofa is not usable. I raised complaint no.31456 dt.[protected] on their support.askmebazaar.com/ticket and followed it up with so many telephone calls to their customer care number[protected], but all in vain. The response received from them was the customer support team and ticket handling team is different. Then after 2 weeks without solving the complaint they closed this ticket. When I protested, they told me to raise another ticket. This also I did with ticket No.38454. I was keep on reminding them for justice. Then I raised complaint in consumer complaints and also in mouth shut.com. They simply responded that the refund is in process and advised to check the ticket for updates. This is a false response to mislead the viewers. It is shocking to note that they have closed the 2nd ticket also and given a response to check the ticket for updates. This itself shows their silly mentality and treacherous attitude. They are teasing and harassing the customers. They sell and in deal in spurious and damaged products. Return/refund claims are tactically delayed by them and after prolonged time the fed up customer will no long go after them, this way they avoid refunds and this kind of practice is adopted by these unscrupulous people. They harass the customers by prolonged delay, and finally we would realize that they have cheated us. I appeal to all the genuine viewers not to buy from this cheating people. Pl. note that after a month I have not received a single paise from from. Pl. go for purchase from flipcart, shopclues, amazon, lotofstock on line sites where you would receive very good customer support.
Regds,
Radhakrishnan M N, Palakkad[protected]