[Resolved]  Askmegrocery — Product expired before expiry date.

Address:560064
Website:www.askmegrocery.com

Askmegrocery is one of the worst online shopping portals on this planet.

I purchased bread that had 4 more days to expire but on the very next day of delivery it expired and had fungus all over.

When i called their so called buyer support on [protected], their executive kirpal singh bluntly told me that for fresh products they cannot do anything. So the conclusion is either we should not buy any fresh products or they sell poorly stored products and dump old stock on the customer. I do not know what "fresh" means in their dictionary.

Even an illiterate shopkeeper gives a refund if a product has expired before its mentioned expiry date.

I advice all those who are ordering "fresh" products from askmegrocery, beware. You are asking for trouble. They are fit to deliver only inedibles like soaps, detergents etc.

Customer's beware, they'll sell you nonsense and will lift their hands if products go bad. Terribly unprofessional bunch of hooligans.
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Jun 17, 2016
Complaint marked as Resolved 
Ask Me Grocery customer support has been notified about the posted complaint.
Verified Support
May 17, 2016
Ask Me Grocery Customer Care's response
Dear Sir, We are apologetic for the inconvenience caused to you. We take utmost care in providing you the best products. However, in case you have received a damaged product, a replacement of product would be done within 3 days of delivery for free of cost. This is, however, not applicable for Fresh, Breads & Dairy categories as these cannot be returned once accepted as we offer an open delivery system. Should you have any further clarification you may reach out to us at support.askmegrocery.com. We would love to resolve your query. Thanks ~ Team AksmeGrocery
Complaint comments 

Comments

Please stop sending such fake replies. This is the same useless answer that your executive Kirpal Singh told me.

Either sell fresh products and ensure they last till their expiry date. Otherwise stop selling fresh products. Just stick to soaps and non-edibles. In any case, it is my mistake to trust unprofessional companies like you. I'll NEVER order anything from AskMeGrocery in my life. I'll also NEVER recommend AskMeGrocery to my friends. You are UNFIT to provide any sort of customer service.

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