Ask Me Grocery Complaints & Reviews

Hello.
I got mail from Bosten Technologies for hiring a Python developer and I got
selected and in final round for document verification they are they have sent me this link of verifymydocuments.com and asking to Pay money for document verification. Its fraud I have gone through the official website of that bosten tech there is no present hiring's for python developer and after a lot of research I got to know that verifymydocuments is a fake site.

They don't delivered my courier

I have order a gift and flower bucket on 28 th march said 5th is the delivery commitment so far no update on the delivery and i have 1800 +++ now they don't respond please take action about this fraud company

Dear Sir,

Due to lock down I am unable to go out of my home. Since last 8 days I am trying to place my order to ONDOOR but not getting slots. I talked thrice to ONDOOR but not got proper response. Plz help me. I have attached screen shot also. They do lock slot immediately after some time.

I placed 2 order at ask me grocery on 9th July 2016 with below shipment id's:
AG[protected] and AG[protected]
I made an online payment and few of my items were not delivered and I returned one item back, due to which the total cash back reached above Rs.500, so the cash back transaction was supposed to be done online, but no action have been taken on my complaint with QRC no as QRC-47977.Please resolve.

I have placed 2 order on 15th of Aug, 2016 as well as on 16 Aug, 2016. Payment has been detected from my card (citi bank), but order has not been created . I called the support team for same on 15th Aug as well as on 16 Aug, support person raised the ticket for same. After 4-5 day I got a call and they told me that my refund has been initiated and I will get it in next 7 days. Now, it more than a 15 days - I did not received my refund. I am trying to called customer care no since last 10 days, Its not working, I search on net and found they shut down their business.

Details -
1. Order placed on 15th Aug 2016 at 5:35 PM | amount 2, 116/- RS
2. Order placed on 16th Aug 2016 at 7:36 PM | amount 2, 116/- RS

My emailid - lokesh.[protected]@gmail.com that I used to place this order

-Lokendra

I had ordered 17 items vide order No. AG[protected] on 16.08.2016 and I got a message of order confirmation. On 19.08.2016 I got another message that my order has been cancelled. The already paid amount of Rs. 2508/- has not been refunded, in spite of repeated e-mail and telephonic communications and now a days their customer support number [protected] is not accepting any call. I request you to look into the matter and refund my already paid amount towards the order, for our continued relationship.
RAFI JOS KUNNATH
Mobile: [protected], [protected]

I ordered some items from askme grocery on 16 august 2016, and make online transaction order no.AG[protected]. but this order is cancelled by askme grocery on 18 august 2016 but they not initiate refund in my account .i call ask me grocery approx 20-25 time they said they have some system problem.i also raised complain but i did"nt get reply. kindly solve my problem and initiate my money

I have made two transaction from ask me grocery first transaction detail is dated 17/07/2016 11:19:15 17/07/2016 73355 NET TXN: PAYU [protected] for RS 2, 303.50

and second one is dated 17/07/2016 12:53:12 17/07/2016 80787 NET TXN: PAYU [protected] 2, 303.50

Both transaction have been failed but payment have been deducted from my account with the above reference.

I have made a compliant to ask me grocery for that. They have refunded first payment in my account. but second payment is still pending .

I have followed up with their customer care number n number of time. they always tell that it will be refunded soon but nothing done so far

its been more than a month..

I have ordered the product under this product ID on 16 Aug 2016.
But till the date I have not received my product...just listening "Server is under maintenance"...each & every day..whenever called to customer care...also they don't know how much time of days of month/year it will take to repair the site...Please help me to deliver my product or process the refund.

The order is not yet delivered even after 10 days! Site is not wkg. Phone help assistants tell ' server malfunction'... Thinking customers are fools... Askmegrocery.. Should be taken to the court now...

"greetings from askmegrocery.com!
This is with reference to your shipping order (S):
Ag[protected]; your order amount is 759.00.

Your order will be delivered at:
M706, 2nd floor, princeton floors, today homes, sector 51
Opp amity international school
Gurgaon, haryana-122001india"

This is to bring your notice about a failed online transaction ID[protected] through pay U india for an amount of Rs1108 on 5th August 10AM.tHE ORDER WAS FOR GROCERY AT ASK MEGROCERY.COM. Order was not confirmed, but payment was deducted from SBI debit CARD. Repeated calls to ask me grocery failed to resolve the issue. They promised to solve the issue within 4-7 working days. I am attaching their mails.
Hi Bijayini,

Hope you are doing well.

As informed earlier, the refund will be done within 4-7 working days. So, we request you to kindly wait for the given timeline. If you do not the receive the amount in the given time frame, you can get back to us.

In case of any further concern on the same, feel free to revert.

Ticket: http://support.askmegrocery.com/helpdesk/tickets/14340

If you have any other concern or complaint, kindly share your details at support.askmegrocery.com

Regards,
Team AskmeGrocery

My Order is canceled with a very wrong reason and even i called in support number [protected] and talked with Mr Vinay Yadav but he was also misinterpreted the issue. My area is serviceable but canceled my order with a wrong reason like non-serviceable area. -- AG[protected]

The same order i placed day before yesterday with order no: AG[protected] but i was also canceled from my side due to wrong invoice by delivery boy who was charging Rs 1001/- whereas i placed at Rs 951.14/- This order showing at website is Completed Status but i am the customer and i have not received any order.


Your services are really bad impressive for me because of false statememts even by your dealer/delivery boy or by your customer care person. Mr Vinay Yadav was telling that he is team leader and he has no rights to generate my complain number. He was also saying that website prices are wrong like Colgate 300gm which is showing in website at Rs 98/- but delivery boy was charging in his invoice at Rs 127/- Attachment is also clarify the current price of Colgate which is showing in website. It means you are just cheating the customer only through the website.


It will be appreciable if you will take action against wrong peoples who are just making wrong image of your company with the customer and provide me the satisfactory response. I really so demotivated for you guys.

My previous complaint regarding order no. Ag[protected] on 18th july, 2016.
My order amount is 1015.00. In this i didn't get hajmola yodley qty 4 but i got msg. In email when i placed order that you will recvd. A gift. Hajmola yodley. Kindly give me that asap.

Hello sir,

I have ordered products through your website two times using mobikwik wallet as payment option on 19 and 21 of june. But my orders are not placed. Even though my mobikwik account has debited. I have called customer care team so many times but of no use. I am sending you details of those two transactions. So i request you to please refund my money back.

Mobikwik order id
Ag[protected]_p_1633094
Amount rs 518
Date[protected]

Mobikwik order id
Ag[protected]_p_1633694
Amount rs 416
Date[protected]

Please look into this and refund my money to my mobikwik account.

Thanks,
[protected]@gmail.com.
Mobile [protected].

I have made an order on askmegrocery on 22June of Rs 1052 with order no AG[protected]. I waited till 25th June but didn't received the order, so I cancelled my order on 25th. Since then I have not received my refund of Rs 1052. I had made the transaction through mobikwik wallet transaction id AG[protected]_P_1634109.

Please help to get my refund back.

I ordered green tea bag 3 packets but i received 2 pckets of loose green tea and 1 packet of normal tea bags.
I complained on same day but still issue not resolved, every time i am getting call and saying that it will resolve in next 24 hours. but did nt happen yet.

Even Also custom care person asking for Is the issue resolved?

He should know the result why he is asking to me.

Askmegrocery is worst service site for me.

I' m Ambica from Indirapuram. Recently on 24th June, i made a payment of 1700Rs on askmegrocery with order id AG[protected] via mobikwik. Actual shipment was 4 to 6 working hours but they have taken already 3 days, Called 10 times in last 3 days but same answer will get back to you in 1 hour.with same response that we have forwarded your complaint to concerned team. Kindly help me out to get my money back or product delivered. So I'm waiting to get justice.

Company : askmegrocery
Website: www.askmegrocery.com
Contact: [protected]

The site says we deliver the material in 2-6 hours. I am living in new delhi. No remote location. Still it's been 45 hours, they have not delivered 3 orders placed on their site on 23rd evening. Called up customer care more than 12 times each call was on an average for 30 minutes. No complaint number is given every time. Each time the executive say your material will be delivered "as soon as possible". But no delivery has taken place. No verbal or written commitment. Even senior officials/supervisors don't come on line to attend the customer.

Pathetic experience. Kindly suggest what to be done for them.

Sir
I have ordered in Ask Me Grocery for an amount of Rs.768/- on
[protected]. At that time of ordering the website has not shown my address is not in their service area. They have cancelled the order number AG[protected] on that day it self. But they have not refunded the amount till date. Daily I am contacting them. They are not responding properly.To day they have informed that they want 10-12 working days for refund.
What is the reason behind this, I do not understand their policy of refund.