Astradeal.com — Delivered detergent instead of woodland shoes

Ritesh Singh1985

from Kashipur, Uttarakhand

Address:	Gurgaon, Haryana, 122012
Website:	www.astradeal.com

I have ordered a woodland shoes (COD). I have received the package on 11th Jan 2016 and cash payment is also done. When I have opened the package, there was a pair ho sleepers and a packet of washing powder. I have complained the issue on their customer care number and also dropped an email regarding this at [protected]@astradeal.com Next day I received a call, confirming that replacement of order will sent by 13th Jan 2016. But ai haven't received any replacement yet. Please take appropriate action against this fraud. Thanks, Ritesh

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Astradeal.com customer support has been notified about the posted complaint.

Jan 18, 2016

Updated by Ritesh Singh1985 Order ID: [protected]

I have ordered a woodland shoes (COD).

I have received the package on 11th Jan 2016 and cash payment is also done.

When I have opened the package, there was a pair of sleepers and a packet of washing powder.

Pic of the package attached herewith.

After that I have called to customer care number and I was suggested to drop a mail regarding the issue at [protected]@astradeal.com

Next day I was confirmed that I will receive my replacement by 13th Jan 2016. But I haven't received any replacement till date.

Please review the case and take an appropriate action against this fraud.

Thanks,
Ritesh