Woodland Complaints & Reviews

I have approached many times to your ludhiana ferozpur road shoes outlet for complaining this they have even accept after so many request and arguments about defected piece but not solved the problem.even after I offered the charges for repairing. Why the company is selling the product which is faulty and defected material. Kindly look the images as done mail from [protected]@gmail.com with shoe images. Now I am planning to subm8t this to consumer court and want justice even your MD on twitter harkirat singh. Contact [protected]
Mail ID [protected]@gmail.com

I have orderderd one sendal on sept 9 and i did online payment of 4295 but because of size placed mistakenly I cancelled on same day . Today is sept 13, till today I have not received my refund amount.

I called customer care multiple times calls were busy for long no customer representative responded. Very worst customer service of such a renowed brand I have come across.

Please try to fix the issues . And refund my amount.

Order ID-OR-3109685
Amount= 4295 Rs

I am writing to complain about the impolite and dis respectful behaviour of your Store Manager Vishal(Diamond plaza). I was at your exclusive store in few days back for making some Apparel’s purchases and he behaved rather rudely to me.
While I enter the showroom nobody greet me.
Manager sitting on a Red tool and watching illicit movie in desktop.the sound was on in low volume.I was fully shocked, this is beyond my imagination.How...

Sir/Madam,

I had purchased Woodland Gents Shoe - Online and delivered to me as on Dt. 23/04/2023 with article details as mentioned below:

Article No. OGC 3491119
DUBAI KHAKI NUBUK
GENTS SHOE
Size : 43(28 cm)
MRP : RS. 3995.00 (INCL.OF ALL TAXES)

Grievance :
Within 05 Months o[censored]sage of my WOODLAND SHOE, the upper body of the shoe lost the bondage with the shoe...

I had ordered a pair of shoes() with Woodland (www.woodlandworldwide.com) and got the delivery by September 1, bill amount Rs. 2517 paid on delivery. Order Id : OR-3106056

The product that was delivered is dirty and is a pre-used one.
There are lot of wear and tear on the shoes. The leather parts of the shoe contain a lot of dirt and the midsole areas contain traces of washing soap. The product feels so cheap.

I had raised a replacement request with [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com the same day, there is no resolution till date. I want the item to be replaced with a brand new product.

I am attaching the receipt and the images of the product received.

I have order one sandals on woodland official website order Id is OR-3108850 on 5-September-2023 and cancelled the order on 6-September-2023 and when will be amount refund to my account.

I had placed an order for a pair of Khaki casual sandal for men from official woodland site "www.woodlandworldwide.com" payment of Google pay Rs 2397/- on 5th September 2023 and cancelled that order on 6th September 2023 However, I still have not received a refund for my order. and not update regarding my refund how much time will it take to give me the refund amount because the order has been cancelled since 6th September 2023.
Order no : OR-3108850

I bought sandle from woodland on date05/09/2023. I had asked them to pack shoes of size 39. but they packed it of two sizes 38 and 39. I am from Nepal. Its not possible for me to go there and exchange. Can I exchange them in Nepal's outlet??.

Hi Woodland Team

I purchased a Plum colour Hand bag on 31st Aug, 2023 23:01:52 PM IST for total of 3997 Inr and I did try contacting woodland customer care multiple times but almost 2 agents answered after 1 hour and disconnected just after answering also I have been sending emails with screenshot of payment confirmation with other info like email and contact number time and amount I paid so they could give my order Id or atleast...

Hi Woodland Team

I purchased a Plum colour Hand bag on 31st Aug, 2023 23:01:52 PM IST for total of 3997 Inr and I did try contacting woodland customer care multiple times but almost 2 agents answered after 1 hour and disconnected just after answering also I have been sending emails with screenshot of payment confirmation with other info like email and contact number time and amount I paid so they could give my order Id or atleast...

I have placed an order on 26th Aug 2023.
Order Id: OR-3104130

There is no status change in that so tried calling customer care where no one answered I kept waiting. Mailed to mail id in the website where my mail didn't go through as well says wrong address. Which renowned company will provide wrong contact info in the website?? Now when I checked in the website order is showing as placed on 1st Sep 2023 I don't understand whats happening.

Yesterday on 31 August 2023, I had made a purchase from online store of woodland of two handbags for which I had made a payment of rs 6508 succesfully. Amount has been debited from my account to woodland with ref I'd[protected]. After which I didn't get any confirmation msg or email from the company. Neither they are responding to my emails at their customer care email I'd nor in their customer care number. Please either refund my money or get my order processed ASAP. This kind of behavior is highly unprofessional and not appreciated at all.

On 11th August, I returned the item "FWR MEN SHOE OGCC 3466119NW, DNAVY, 43" due to the size issue.
It was showing "Returned" in delhivery site.
It's been two week but I haven't received my refund of that order.
I am continuously dropping them a mail for refund status but I haven't received any response of them.
Could you please help me to get refund,

I purchase wdl sandal in woodland showroom in kerala trivandrum vellayambalam purchase time netwrk issue they dnt give bill they say bill send the whatsapp bt thry not send now we have issue my wdl sandal soul we come to here vellayambalam wdl shop they said no replace and no to slove the prblm why this
what i do 2023 feb i purchase this sandal my no [protected] aneesh
now come to shop 26/08/23 now get bill they say 3 months gurantee only

There is a jeans received from dilivery but that jeans quality very poor.and very over faded jeans

I have purchased shoe polish from woodland agartala on 01/Aug/2023
i have paid twice
once by QR code and another by cash

but one not refunded
Rs 195.00 must be refunded

by bank confirmed that it was credited to woodland agartala by npci

I had order shoes through Woodland official website.I have not received the order number till now it is been 4 days no response.I am not at all satisfied with the service.I need to money refunded

Refer to my order number 3094919 dated 16th Aug .I paid an amount of INR 2397 for which i got payment confirmation but nothing on the order details. I immediately emailed to [protected]@woodlandworldwide.com seeking confirmation but they expressed their inabilty citing technical issues. I waited and cancelled my order the next day but havent heard anything about the refund also . I cant remain in uncertainty about my order and money. A company of woodland's repute should have addressed their technical issues knowing people will place order online to avail good discounts and access convenience.

I have received a fault piece earlier.. Now I got it replaced it with a new one of same model and color
Yet this too has the same complaint..there is something ### my foot on right side sandals

I purchased shoes from woodland store (Gajraula, Uttar Pradesh) on 13th july. When I opened the box at home, I found the right shoe defective having wrinkles. The store staff sent them to delhi office on 19th july. After over 1 month I did get the same defective shoes. Is this the attitude you have towards your customers. I have listened a lot about woodlands but your service disappointed me a lot. In the attachments i am sending you the pictures of your defective piece, comparing to left shoe you can clearly see a lot pf wrinkles on the right shoe. Invoice bill and customer care receipt is attached for your reference. Kindly do the needful at the earliest.