| Address: | Adarsh Nagar, Roorkee, Uttarakhand, 247667 |
Dear Sir/Madam
I hope this message finds you well. I recently purchased a mixer grinder from your esteemed company, and unfortunately, I am experiencing an issue with the motor. The motor has burnt out, rendering the appliance inoperable.
As per the warranty terms and conditions, I am entitled to repair or replacement services within the warranty period. Therefore, I kindly request your assistance in addressing this matter promptly.
Below are the details of the purchase and the issue encountered:
Purchase Date: 13 oct 2023
Warranty Period: 12 + 6 month
Description of Issue: The motor of the mixer grinder has burnt out and is no longer functioning.
I would appreciate it if you could arrange for a technician to inspect the appliance and carry out the necessary repairs or provide a replacement unit as soon as possible. Please let me know the next steps I need to take to facilitate this process.
Thank you for your attention to this matter. I look forward to your prompt response and resolution of the issue.
Sincerely,
Manish Kumar
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