Atos — Warranty Claim for Defective Mixer Grinder Motor

Address:Adarsh Nagar, Roorkee, Uttarakhand, 247667

Dear Sir/Madam

I hope this message finds you well. I recently purchased a mixer grinder from your esteemed company, and unfortunately, I am experiencing an issue with the motor. The motor has burnt out, rendering the appliance inoperable.

As per the warranty terms and conditions, I am entitled to repair or replacement services within the warranty period. Therefore, I kindly request your assistance in addressing this matter promptly.

Below are the details of the purchase and the issue encountered:

Purchase Date: 13 oct 2023
Warranty Period: 12 + 6 month
Description of Issue: The motor of the mixer grinder has burnt out and is no longer functioning.
I would appreciate it if you could arrange for a technician to inspect the appliance and carry out the necessary repairs or provide a replacement unit as soon as possible. Please let me know the next steps I need to take to facilitate this process.

Thank you for your attention to this matter. I look forward to your prompt response and resolution of the issue.

Manish Kumar
Was this information helpful?
No (0)
Yes (0)
Atos customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Atos Phone
    +91 22 6645 2500
    Atos Address
    Prism Towers, 6th Floor, 'A' Wing, MindSpace, Link Road,Goregaon (W),, Mumbai, Maharashtra, India - 400062
    View all Atos contact information