Attitudist — Order Not Deliver with Wrong Commitment

Address:	Cyber City Phase 3 Gurugram Haryana 122018
Website:	attitudist.com

Hi Team,

I ordered on June 11, 2023. As per your policy, you are taking 15-30 days for delivery and I really respect this transparency.
For the last three days, I continuously received messages from your courier service partner. I attached the screenshot please check.

Order ID - 639644

Also, I called your SUPPORT number i.e. [protected]. But not getting any satisfactory response from your side.
Is this type of service provided by Attitude, really disgusting?
In the future, I'll never be interested in buying anything from Attitudist.
I called your SUPPORT number on a daily basis starting from June 3, 2023, and also told them I never got any call from your courier partner. Only received a message i.e. "CUSTOMER not available x CUSTOMER not available at given address and not reachable over the phone", and they assured me please have some patience we raised this concern to the higher authority and resolved it ASAP.

After that, I didn't receive any call from Attitudist, even yesterday I also received the same message over the phone that the CUSTOMER is not available. I called today also on your SUPPORT number and talked to your executive "Rachna". She told me again the same thing: "Have some patience. We raised this concern to the higher authority and resolved it ASAP". I requested her to check the history of my calls and the concern raised by me but she said there is no remark mentioned.
That means how I believe your SUPPORT executive or even they raise the correct concern for the CUSTOMER to any higher authority.
I asked her to transfer this CALL TO the floor supervisor or higher authority then she replied to me there is no higher authority available now. if I need to talk with them then I have to call after 1 or 2 hours.

Now I requested you to please share all those recordings with me from June 3, 2023. So that I can take legal action against ATTITUDIST SUPPORT services.

Also Thank GOD, the mode of payment for this order is COD. I have not paid anything to you otherwise it's really a big panic.
And now I'm really never ever interested in buying anything from ATTITUDIST. So please cancel this order also.

Please reply to me on my issues and recording especially.

[protected][protected][protected][protected][protected]-----

ATTITUDIST CUSTOMER Service Fri, Jul 7, 2023 at 10:22 AM
To: neon.[protected]@gmail.com
Dear Sir,
Greetings from the Attitudist.com
Welcome you to the CUSTOMER service desk at Attitudist.com

Sir we are really sorry for the inconvenience you have faced, as we can see our team already raised a request for your delivery but our courier partner failed to deliver, Kindly wait it will be delivered to you asap.
​

Thanks & Regards
CUSTOMER Service Department
Attitudist.com

[protected][protected][protected]On Thu Jul 06 2023 12:04:16 GMT+5:30 neon.[protected]@gmail.com wrote -

sharma robin Fri, Jul 7, 2023 at 1:18 PM
To: ATTITUDIST CUSTOMER Service

I want all the recordings, as a CUSTOMER I have all rights to take the recordings.
Could you please share those with me?
Also, provide the reason why your delivery partner does not deliver the courier till now. Is there any specific reason?
[protected][protected][protected][protected][protected]-----

ATTITUDIST CUSTOMER Service Sat, Jul 8, 2023 at 8:42 AM
To: neon.[protected]@gmail.com
Dear Sir,
Greetings from the Attitudist.com
Welcome you to the CUSTOMER service desk at Attitudist.com

Sir kindly visit to your tracking page it is already mention and gave select one date for delivery. we have shared tracking link
HTTPs://attitudist.clickpost.ai/issue?waybill=[protected]

Thanks & Regards
CUSTOMER Service Department
Attitudist.com

[protected][protected]----On Fri Jul 07 2023 13:18:40 GMT+5:30 neon.[protected]@gmail.com wrote ----

sharma robin Sat, Jul 8, 2023 at 12:35 PM
To: ATTITUDIST CUSTOMER Service
Hi Team,

Why was this not delivered yesterday? Could you please provide the reason for the same?
I know with 1000 % surety this order is not delivered next 5 days as per your services.

Also, share the recordings with me, I asked you this third time but not getting any response in writing from your side on this. I'll file a case against ATTITUDIST in consumer court if you are not providing the recordings.

Even your office registered address is also not available on google. When I talked to your CUSTOMER executive then he told me this address i.e. "Cyber City Phase 3 GURUgram Haryana 122018" without floor number, building number, Unit number.

Again yesterday I received the same message from your courier company "CUSTOMER not availabCUSTOMER not available at given address and not reachable over the phonele x ". What ### is that. now It's really a funny for me.