[Resolved]  Autoglam — Headlight assembly for car

Address:	Glam Retail Pvt. Ltd. K H 154, H NO 109, Near Amity Int School, Mayur Vihar Phase 1 Extn, East Delhi – 110091, India
Website:	autoglam.in

I ordered Evoque-style headlights for my ecosport on 08th July 2023 guided by the sales executive Lakshmi to proceed for an online payment of ₹ 8700 to Atul Rahi(The owner) after which she said further instructions will be done by the shipping team. Autoglam on their website have mentioned the said product will reach within 6-7 business days. Today's it's 18 July 2023. Every other day I have contacted them they reply with their problems, store is under construction, shipping panel is down and so on. They have made their promises of shipping it tomorrow and that day never came. Even after so many people have reported them they are still running their business and cheating customers. I wonder if they are using these money for fraudulent/ terrorist activities. I see that even the local authorities are not taking any action against them despite so many have been cheated.

I request all those who have been deceived to come forward and raise a case against these cheats who don't even respect their customers.

I am a part of a union and can take forward this matter to higher authorities. They must be punished and should be bought under the law to repay our money with interest and compensation for the harrasment provided.

Every other car enthusiasts should put up an alert on their car page so that they can stop cheating people of their hard money.

I also urge people to post their complain at Cyber crime official website so that even the local authorities are made aware of their illegal practices.

Glam Retail Pvt. Ltd
Owner - Atul Rahi
Sales executive- Ms Lakhsmi
Shipping executive- unknown.