Avoonik — order not delivered and payment is already made

Website:

www.avoonik.com

Hi
I have placed an order (71517) with this site on 31 oct it was supposed to be delivered in 8 to 10 business days. Now its 13 november and the order status is still processing state. Can you please let me know when will i receive this order. When i try to open this site it won't open at all and i can't check any information about the product. I have also mailed them regarding the same on avoonik. [protected]@gmail.com id but they aren't even replying. Please help regarding the same