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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints(1968)

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P
prince777
from Lucknow, Uttar Pradesh
Aug 31, 2025
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Hacked gmail

Address: Google mumbai
Website: Google.com

My gmail [protected]@gmail.com was hacked on 18 Aug 21 by someone unknown and 2 step verification code was changed with email id and number used for logging in is ending with 55 and since 2021 3 devices have been used by hacker which includes motorola moto G5S, samsung galaxy tab A7 lite and another samsung device please find the screen shot attached for reference and ask Google to send me link for its password reset on [protected]@gmail.com...
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prince777
from Lucknow, Uttar Pradesh
Aug 31, 2025
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Gmail not login/2step verification issue

Im unable to login to my gmail [protected]@gmail.com as I forgot password and don't have access to 2 step verification email but have access to recovery number but instead of getting OTP I'm unable to login to my gmail account since more than 1 and half month kindly ask Google india grievance department to send me link for resetting it's password or link for verification of above gmail on my email [protected]@gmail.com urgently. Also I have...
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A
Abhityagi123
from Ghaziabad, Uttar Pradesh
Nov 16, 2024
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Pixel 7 (2022 model)

Address: Google India

My Pixel 7 got shutdown while using and Google service center is saying that motherboard is dead. There was no physical damage to the device as I was using it and suddenly it got shutdown. To repair the phone, google is asking me to pay INR 40, 000 while the phone current price is 32, 000 only. There are so many users who are facing this issue so I believe this is a manufacturing defect in Google pixel 7 phones and as compensation they should...
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M
MeAyush
from Mirzapur, Uttar Pradesh
Jan 2, 2024
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Google Account Recovery

Address: Google India Gurgaon, Hyderabad, Mumbai offices.

Since upto 2month i unable to recover my account www.[protected]@gmail.com, because i didn't set any recovery feature, its old, that time recovery feature not compulsory, so i didn't set, but on 5nov 2023 my phone hanged and all login id get out of my phone, and i don't remember of its password, i tried recovery page option but its automated recovery feature basis, which i didn't set, so not working, but i want my account back, pls help...
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B
Bappa123456
Dec 25, 2023
Jan 22, 2024
This thread was updated on Jan 22, 2024
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Resolved

Google News

Address: BD-118,Samarpally,Krishnapur,Kolkata-700102

As Janhvi Kapoor is married with Tanay Lakshman so, why her google news post is coming?...
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Address: India

WORST, CHEATING, LYING, GREEDY, FAKE, FRAUD, DISGUSTING AND HOPELESS googlepay upi app.

It's very very DISGUSTING, IGNORANT and NEGLIGENT from googlepay for LYING and CHEATING in the name of reward. Though even after complaining on their customercare number [protected] named mayank and ali for MISGUIDING and giving wrong replies and every time telling us to send the mail regarding the complaint, already it had been ten...
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A
anuradha.karmakar25
from Kochi, Kerala
Sep 21, 2022
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GPay flagged my account as risky

I have been using GPay for over 3 years now, and recently family and friends started informing me that they cannot send me money as my account was flagged as risky and they GPay was stopping them from sending me money. This is absolutely ridiculous, even more so as they are letting me pay other people and businesses through GPay. After raising a complaint and following up for a week, I get this following email. They can't even give me a reason...
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L
Lfchdhdu
from Darbhanga, Bihar
Aug 19, 2022
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My gmail id recovery

Address: Darbhanga kathalbari
Website: Google

Hello google team,
Right now l am unable to access my Google account because when I try it to login then it's showing 2 step prompt and my phone number so I am unable to access my Google account,
[protected]@gmail.com this is my Google account please help me and recovery my Google account
Thanks you google team...
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A
Anjali Karira
Jul 4, 2022
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Amount deducted but order not placed

I have done payment on 23 june via google pay(₹1049) ….so amount has been deducted from my account but my order was not confirmed at the other end. So my payment has comw to citrus solution pvt ltd.

Could u pls help.
Contact: [protected]...
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S
Sanskar Mandothia
Jan 5, 2022
Sep 26, 2023
This thread was updated on Sep 26, 2023
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Google Play deducted money from my bank for cancelled trial

I used 3 days trial for an app on Play Store around 1.5 months back.
I cancelled the subscription before the trial was over and hence Google shouldn't have charged anything.

But I got notification on 19 November that INR 620 rupee is deducted from my bank (subscription cost)!
I submitted 3 claims to Google regarding the same in intervals. They say they have refunded but I have not recieved any refund from them.br...
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P
Pranav111996
from thrissur, Kerala
Nov 8, 2021
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flagged as risky without any reason

When some people send money via gpay it shows, This person is flagged risky, without any reason or notice, Now I can't receive money, but I can send...why is it...My name is pranav Preman by Bank is SBI ....
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Y
yuvashreejawahar
Aug 24, 2021
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They flagged me as risky

I run a small scale home based online business. My everyday transaction is via google pay and online internet banking as it is an online business. One of my loyal customers notified me stating that it warned them not to make payment to me as I might be flagged risky. How can a big company like google flag someone as fraud or risky without proper investigation or knowledge? This is a total crap. I quit google pay right now!...
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355 other people found this review helpful
355 found this helpful
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S
Sangana Venkata Reddy
Mar 31, 2021
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Recharge Failed but Amount not return

I am venkata reddy, iwas recharged on 16th oct 2020 to airtel prepaid number amount of 598 through googlepay
but it was failed and not return still now here is the information about transaction

Transaction date[protected]
recharge : airtel prepaid
mobile number:+91 [protected]
amount:598
bank account:********1746
Transaction ID:[protected]

still now amount not received...
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Hi
I have purchased a set of notebooks from a stationary shop in broadway kochi and paid ₹400/- for the same through google pay. First time the transaction was a failure but amount deducted and second time it was successful. I thought it would be refunded but that didn’t happen. I have confirmed from the seller as well whether it was paid twice since the amount has been deducted. But he confirmed after consulting his bank that...
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S
skchanekar
Sep 11, 2020
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not solved - google pay support inquiry - case id [8-6239000030547]

Address: India

Dear sir, i have sent payment thru google pay amt. Rs.6000/- on 1st sep.2020.. After two days i made complaint on google pay support. I attached sender & recipient's bank account statements. Customer care call me 6th day & told me to submit my account statement with balance. I sent my account statement on same day within half an hour.. But today is 11th day.. I have not received my money rs.6000/-. They literally lingering the process.. On...
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D
darshan gopal
Aug 19, 2020
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Paid. Waiting for confirmation

I payed my tneb electricity bill from my google pay account. The money was debited from my account and even after 3 days my bill is still unpaid and it shows waiting for confirmation in google pay.
Transaction made on august 19, 2019 12.40 pm
Amount - 590
Upi transaction id[protected]

Please help to pay my bill or refund the amount as soon as possible....
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Address: new delhi

This scam has happened to so many client/company this guy name is kapil gupta [protected] or +91 [protected] and email id he claim kapil. [protected]@google.com who belong to delhi many company owners lost crore of rupees. Kapil gupta calls 10 to 15 times in a month and show document as company google india contract and his visiting card or business card also printed as google india sales manager, this gay kapil gupta is a fraud person he taken 30,...
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4 other people found this review helpful
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Y
Yadav46
from Delhi, Delhi
Jul 3, 2020
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Amount debited but not credited in receiver account

Hi team,
Today i done transaction of 35k via google pay by transferring money to receiver bank account. After making transaction i get to know that it will get credited by 7th july 2020 to receiver account. I have to buy something very urgently & because payment is stuck so i cannot do buy that. When i am checking status in google pay of my transaction it it showing that money is pending in holding account. Why it is in holding account??...
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J
jecilclear saladas
Jan 23, 2020
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young joy unauthorized charged

Address: 6000
Website: Google

Last january 16, amount of 999.00, there is unauthorized charged that been deducted towards my debit card via google young joy. I didnt set up any payment method towards my google account and my card information is protected. This is very frustrating coz its not just only once happen but just yesterday, another payment has been process again for the amount of 149.00 same subscription. I havent recieve any notifications or approval of the...
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4 other people found this review helpful
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M
Manjusxn
from Delhi, Delhi
Nov 15, 2019
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payment failed

Address: 8 LIG PART 2 GANGA GANJ PANKI, Kanpur, Uttar Pradesh, 208020

I have made a transaction of rs 2000 on 04 october 2019 on google pay. Here the problem is money debited from my bank central bank of india branch name panki kanpur account no [protected] but not credited in my son account name gaurav saxena bank state bank of india branch panki kanpur.
I have raised dispute against it on dated 23 october 2019 and as per them need to wait for 7 working days and now already more than 7 working day over...
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