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Google India / Tez
Google India Pvt. Ltd.
Customer satisfaction rating: 21%
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1677
COMPLAINTS
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Google India / Tez Customer Care

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Address
No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India - 560016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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430
down
113

Phone:
Phone:
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257
down
85

Additional info

Gurgaon Office
8th and 9th Floors, Tower C, Building No. #8, DLF Cyber City
Gurgaon, India 122002
Phone: +91 12 4451 2900

Hyderabad Office
Block 1, DivyaSree Omega, Survey No. 13, Kondapur Village, Hyderabad
Phone: +91 40 6619 3000

Mumbai Office
1st Floor, 3 North Avenue, Maker Maxity, Bandra Kurla Complex
Bandra East, Mumbai, 400 015, India
Phone: +91 22 6611 7150


Submit a Complaint
Customer satisfaction rating
21%
Complaints
1677
Pending
0
Resolved
357
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

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Google India / Tez Complaints & Reviews

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I have paid Rs.759 to ajio app.money debited from my account but not paid, i need my money immediately.
My transaction id is[protected] and my google transaction id is CICAgOC49sGVQQ
Apr 21, 2021

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    I have paid Rs.759 to Ajio app with google pay, .Money debited from my account but the order not placed.I need my money back immediately. I have attached the screenshot of my transaction id .my transaction id is[protected] and google transaction id is CICAgOC49sGVQQ
    Apr 21, 2021

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      Dear Sir,
      The transaction of dt.12.04.2021 amount Rs.930/- is debited from my account but this transaction failed...
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      Google pay number++[protected]
      Apr 21, 2021

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        Google pay complaint number==[protected]
        Apr 20, 2021

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          Google pay complaint number-/[protected] S
          Apr 20, 2021

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            Hi
            there was deduction on my vodafone no for ppu game what is this and why its god deducated i have not used any such thing
            Apr 20, 2021

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              On April 03, 2021 (5.07pm) I have made a transaction to my friend Sugan Raj from Gpay application. The payment got failed...
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              Hi,

              I have transferred 1300 rs to Bharatpe account by mistake instead of beneficiary via googlePay on[protected]. Now I cannot find that merchant details. Could you please help me to get money refund to my account.
              Transferred 1300 to Bharatpe account by mistake
              Apr 13, 2021

              Complaint Status

              Google India / Tez customer support has been notified about the posted complaint.
              Please find the following details from my end.
              Name: Harikrishna Mandadapu
              Email: [protected]@gmail.com
              Mobile: [protected]
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                Respected sir,

                My name is Mayur Koringa. I applied for the NAZARA Tech IPO on 17th March 2021 through my broker....
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                Kindly refer below issue facing a user more than 6 months from Google pay account-
                1. Payment declined issues to any merchant.
                2.technical glitch issues like cashback not received, error in check bank account details, server errors automatically by Google pay service mostly time, unable to chat online through Google pay, details issues like sometime not shows details of payments.
                3. 2 times payment done by my side through ola cab or uber cab but received only one payment maximum time facing these kinds of issues.
                4.account details already registered but Google psy want again and again fill data for registeration or sometime not take my details correctly in login account.
                Apr 10, 2021

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                  As per the payment done on February 15 towards hathway Broadband service of RS 2122 through Google pay got successful and is being debited.according to the update from the merchant the amount has not been credited.also when contacted the bank, they said they aren't responsible for gpay transaction refunds.please let us know the solution

                  Upi transaction id:[protected]
                  To:hathway.[protected]@indus
                  From:[protected]@okhdfcbank
                  Google transaction I'd:CICAgKDrz5HNPA
                  Apr 10, 2021

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                    Yesterday I booked a ticket in ixigo app, when I make a payment through gpay amount was debited, but ticket was not confirmed, please refund my money as early as possible.upi transaction Id[protected], google transaction id CICAgOCYyrTWSQ
                    Apr 09, 2021

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                      I booked ticket through Google pay on 08 March 2021 and UPI transaction id is[protected] dated 08 march 2021 Rs. 2745.40/-....
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                      I bookee a ticket through g pay upi transaction id is[protected] but ticket not booked and transaction is under process but amount deducted from bank on dated 08 March 2021. So please refund my amount
                      Amount debits but trains not received
                      Apr 08, 2021

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                      Google India / Tez customer support has been notified about the posted complaint.
                      Apr 08, 2021
                      Updated by Abhay Prabhakar
                      Please refund my amount
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                        [Resolved]

                        I have made transaction of 1881 for new tata sky connection on 5 APR 2021, money has been deducted from my account but not received at tata sky end. it has been 3 days now i dont have confirmation about the transaction. Please look into it.

                        Amount : 1881
                        Payment mode: Google Pay
                        Money deducted not received at other end
                        Apr 10, 2021
                        Complaint marked as Resolved 
                        Money received
                        Apr 07, 2021

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                        Google India / Tez customer support has been notified about the posted complaint.
                        can you please update
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                          I am not able to reset my Gmail account's password since 27th March. It has been 11 days now and I am trying to contact google...
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                          Sir, I have done an UPI transaction for Rs.10, 000/- through Google pay on dec 3rd 2020 which is linked to my SBI account.Transaction...
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                          Please check my account and transition
                          7000 decided not received recover bank
                          Apr 02, 2021

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                            I am venkata reddy, iwas recharged on 16th oct 2020 to airtel prepaid number amount of 598 through googlepay
                            but it...
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