Awstro — defective product supplied

Address:45/105 Hosur Road, Bangalore – 560068, Karnataka, India. Head Office Dwarka Sec 7 Rampal Chowk A/5 - 110075 Delhi
Website:awstro.in

This company is selling fake & defective products and cheating the customers.
I ordered iphone headphone jack adapter lightning to 3.5 mm for rs. 399 on 27th july 2020 (Order reference bfxursawm) by making online payment. After several reminders and calls the item was dispatched from their end. I received the item on 6th august 2020 and on testing found it to be defective / not working.
I requested awstro for return pick up of item cum refund of my money on 9th august 2020 at [protected]@awstro.in followed by message at their site on 12th august 2020. Awstro have not yet resolved request.
Subsequent reminder was also sent on 21st august 2020. Moreover, when i tries to call them it appears that they have blocked my phone number.
Requesting awstro once again to resolve my complain for return pickup of defective item and refund of my money at the earliest.
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    45/105 Hosur Road, Bangalore – 560068, Karnataka, India. Head Office Dwarka Sec 7 Rampal Chowk A/5 - 110075 Delhi
    India
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