Awstro
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COMPLAINTS

Awstro Complaints & Reviews

M
MurthyKav
Jun 26, 2023
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Order phone power adapter

After placing the order I realized that I have placed a wrong order. Thought of cancelling it. But no option to cancel. No one is picking the call. I feel it's a fake website...
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T
TiMsu
from Buxar, Bihar
May 21, 2023
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Apple earphones wth 3.5mm jack

Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website: www.awstro.in

CVBXDIGJW Placed on 04/27/2023 12:12:56

i ordered a product previous month but i did not received. I tried several methods to contact awstro but failed. I even have field a complaint service against awstro .. literally awstro had a poor custommer service . I think the awstro cilents are sleeping at their desks. or they they dont have an office at all. Lucky that i only spent INR 700 if it was higher i could have lost it all...
+1 photos
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S
sunil123345
May 9, 2023
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Low Quality Work

I reciebedfoj...
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A
Arina Afreen
Apr 15, 2023
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Fake product delievered

I ordered one apple airpod 1st generation from Awstro. I received a fake product, after complaining they sent me another fake product. Since then they have stopped responding to my calls, messages and emails. Even the address given in their website is fake. Do not buy from this website. Let's make sure they shut this website down....
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About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel ....
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We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount....
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S
shivanime
Apr 3, 2023
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Delivery issue in Hyderabad it hub

From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it ....
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N
nishame
Apr 3, 2023
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Regarding the Replacement of my order

Bluetooth speaker But a stain mark on Bluetooth speaker, So i file a replacement order. But My replace product not delivered me, and in website it's showing delivered, I again raised a complaint on 1 june 2022. Till now I didn't get any type of solution, today my return has been approved and they refund my amount...
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V
veenume
Mar 31, 2023
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Changing my number in my order

I'm unable to change my old number because the opt is send on my old number and that number is closed then there is no other way of my old number to new number Please help...
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P
priyameme
Mar 31, 2023
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Return pickup delays my order

I ordered a product and it does not look good and wanted to return it. Return order was placed and on the pickup date non called me nor anybody picked up my product. Also there was a free product along with the order which we did not received and company show that also delivered. now today pickup boy has come and taken the product...
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nishume
Mar 31, 2023
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Did not delivered at that time

"Dear Sir/Madam, Very good morning,

Please check the Details which delivery date was[protected], but today is[protected] my item is not yet delivered. I had purchase this on EMI through my credit card and my EMI already been stared but Item is not yet delived to me.

Order : OD[protected]

I am gong to loss JOB due to this issue. Please help me regarding this

Tracking ID : FMPP[protected]br...
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D
disharajme
Mar 31, 2023
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The seller cancelled my order after placing

The seller cancelled my order and refund my amount without informing me i juts have checked my order...
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P
poojasinghme
Mar 29, 2023
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Unable to cancel my order please check

"Hi,

I placed an order (OD[protected] for bose headphones on 20th June 2022

However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

It is quite...
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V
vikasguptame
Mar 29, 2023
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Registered Mobile number is change

Number registered and now I am unable to update my mobile number. Please help Thanks...
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M
meghashrma
Mar 29, 2023
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Product is late shipping timing

.The product was supposed to be shipped by 22 june but the status is not yet updated on 23 june...
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S
sneharajme
Mar 29, 2023
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Delay in refund of my money

I had ordered from website. I had ordered a orient cooler and headphones on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date. As stated by refund policy, I was supposed to receive the refund within 7-8 days ofcancelation, but the refund is recived after 10 days...
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M
mohinikapoor
Mar 29, 2023
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Warranty Related Issue not solved

I bought so many products. I faced no issues but last few orders disappointed and littrely harassed me. Again I faced harassment. I ordered hisense A6GE 50 inch tv and when I was ordering the product, it was showing that I will get 2 years comprehensive hisense warranty...
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P
priyasharmame
Mar 29, 2023
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Complaint of Misbehavior of my Delivery agent on phone

About to come and a delivery agent was assigned named Amit with phone number [protected]. When I said to deliver my parcel and my home he refused to come to my home and asked me to come to him 150 m far from my house. He told me to send someone from my home to recieve parcel ....
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N
nehasinghme
Mar 29, 2023
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Late delivery and postponement of my delivery

We have order LUMINOUS Zelio+1100 Pure Sine Wave Inverter with RC 18000ST 150Ah Battery & Trolley Tubular Inverter Battery on 10/06/2022. They have earlier shown a delivery date of 18/06/22, after which continuously postponing till date. Order is showing shipped since 11th June still order is undelivered. Also, their helpline is good and canceled my order and refund my amount....
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S
sagarshrma
Mar 29, 2023
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Delivery issue in Hyderabad it hub at pin code 500031

From last one week we are facing issue with delivery in Hyderabad IT hub area in Gachibowli, this is shocking since Amazon and others deliver with very short time . Please look into it, I am sure lot of customers are unhappy about it ....
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S
Srijan6
from Kolkata, West Bengal
Feb 16, 2023
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No refund received for JBL miniboost bluetooth 3 speakr, paid by credit card

Orderdetails:NHGHTPPQV, date placed:05/O2/2023
1.no refund issued despite cancel request
2. Usually priced Rs 300 to Rs 500.Price charged Rs 999!!!
Kindly see to it that the entire amount is returned.
3.The item is defective and not playing correcly....
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Didn't want you to deliver the item but wanted a refund for the same. Details:JBL Miniboost Bluetooth Speaker, Colour:Black.
Order:NHGHTPPQV, dt:05.02.2023
Payment Id:pay_LCYDPSMc5FfOk.
Kindly note I'm a terminally ill Liver patient. Hope you understand that this type o[censored]nnecessary botheration tells upon my health. I would hence request you to do the needful at the earliest.
Regards
Debasis Sengupta...
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S
Srijan6
from Kolkata, West Bengal
Feb 9, 2023
Feb 10, 2023
This thread was updated on Feb 10, 2023
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No refund received nor any tracking info for JBL miniboost bluetooth speakr, paid by credit card

Requested a refund against payment already done by credit card. No communication or tracking info received!No email id or phone no is working for helpline. Apprehending a fraud....
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C
C. Lalhriatpuia
Feb 3, 2023
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Fake Website. They rob me 3500

I ordered Samsung Galaxy Live Buds recently. But, they never sent me. Instead they rejected and avoid my calls in their customer number.

Sadly, because of their dishonest website. I loss ₹3500....
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Y
yogeshbelekar
from Pune, Maharashtra
Dec 6, 2022
Dec 14, 2022
This thread was updated on Dec 14, 2022
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No refund

Address: Head Office 57, Mahatma Gandhi Main Rd, Maulana Azad Colony, Nagra Toli, Ranchi – 834001, Jharkhand, India
Website: www.awstro.in/index.php?controller=order-detail&id_order=2232

Hi,

I have purchased Yunteng YT1288 Bluetooth Selfie Stick on 12 Sep 2022 by paying 749.00 through google pay.

Its almost three months and i have not received any product or my refund after continuous follow up.

They are not responding any call, email, message....
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A
Anushkame
Sep 21, 2022
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Unable to cancel my order dont know why

"Hi,

I placed an order (OD[protected] for bose headphones on 20th June 2022

However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

It is quite...
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S
sharukhkhan
Sep 21, 2022
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Registered Mobile number change in order

Number registered and now I am unable to update my mobile number. Please help Thanks...
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M
mebharti
Sep 21, 2022
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Product late shipping timing for my order

.The product was supposed to be shipped by 22 june but the status is not yet updated on 23 june...
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M
meshreya
Sep 21, 2022
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Delay in refund of money for my order

I had ordered from website. I had ordered a orient cooler and headphones on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date. As stated by refund policy, I was supposed to receive the refund within 7-8 days ofcancelation, but the refund is recived after 10 days...
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M
meaditi
Sep 21, 2022
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Changing my address in order

I'm unable to change my old address because the opt is send on my old address and that number is closed then there is no other way of my old number to new number Please help...
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