Awstro — No refund received for JBL miniboost bluetooth 3 speakr, paid by credit card

Orderdetails:NHGHTPPQV, date placed:05/O2/2023
1.no refund issued despite cancel request
2. Usually priced Rs 300 to Rs 500.Price charged Rs 999!!!
Kindly see to it that the entire amount is returned.
3.The item is defective and not playing correcly.