[Resolved]  Awstro — Unable to cancel my order please check

"Hi,

I placed an order (OD[protected] for bose headphones on 20th June 2022

However, I decided to cancel it on 22nd June 2022 due to some change in my house situation.

To my surprise websiite had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but I have not heard back from them till now.

It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.

However it seems it is lacking heavily there and forcing products on the customers.
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Apr 3, 2023
Complaint marked as Resolved 
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