| Address: | 1, 1, National Library Ave, Alipore, Kolkata, West Bengal 700027 | | Website: | bmb.ckbirlahospitals.com |
Patient Name: Mr. Sitalmay Chaudhuri
Patient is a pensioner, entitled to CGHS benefits
Admitted in CCU 2, Bed No 235
Complainant: Sunandini Chaudhary (Daughter)
A pacemaker was implanted to my father on 13th Dec, 2021. The surgery was planned beforehand and everyone in the team of Dr. Anil Mishra ji was aware of it. However, nobody told me about the quality and price differences of the pacemaker then.
I got this information on 13th Dec, around 12 PM via a phone call from the coordinator of Dr. Anil Mishra ji, Ms. Baishakhi. She told me about the price difference that I have to pay for a better quality pacemaker, a part being paid under the CGHS.
Had I got some time in hand, I would have compared with other available pacemakers and their prices! Nevertheless, I paid the price difference as per the price quoted by Ms. Baishakhi.
I want to lodge a complaint regarding the late response and lack of transparency from Ms. Baishakhi. Was this information helpful? | 
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