| Address: | AHPS - Plot no. 5/B Nacharam, Uppal mandal, Hyderabad, Telangana 500076 |
Hello School Authorities and Mr. Ajay Gupta,
This is to bring to your notice about an issue that we are facing with AHPS school BACHPAN in Hyderabad Nacharam Branch - Plot no. 5/B Nacharam, Uppal mandal, Hyderabad, Telangana 500076.
The Management, Principal (Rashmi Jaiswal) and staff are really unprofessional here. I am scared for my daughters safety and education
Writing this email with a heavy heart and as a concerned parent. If you have children you will definitely understand the grievance. My daughter was enrolled to transportation, we paid and we were asked to speak to driver directly. We did so. Admin staff made a communication mistake and my daughter was never picked up from the school. @1:00 PM, bus was passing from my home and we did not see our daughter. We tried calling the Admin number, school number, teacher number several times. However, no one picked the call. When we made a call from different number the staff picked up and were rude when asked, why they did not pick our calls.
The staff started shouting at me when I checked if my daughter is there or fine. When, I asked them to transfer to either Principal or director, the call was disconnected on our face, still no whereabouts about my daughter. We finally were able to speak to the coordinator Komala and she accepted that it was an Admin error and my daughter is in school @1:15 PM. We were going through hell thinking of 1000 wrong things that could have gone wrong.
When we spoke to principal she was rude, not taking responsibility of the situation, wantedly shouting and making the issue blow out of proportion. She said this happened in the past etc., which is clearly not the case. During PTA meeting I have always shared good response. Please check with the records and my daughters diary.
Initially we had concerns with the teacher calling my daughter names. Which little kid did not take well. But, right now we are very happy with the teacher as both o[censored]s adapted to eachother’s style.
Major concerns are with the PRINCIPAL and ADMIN Staff in the school, below are the points to bring to your notice:
• Principal is not professional
o She has a very rude attitude
o She is unprofessional and says words like “Whatever”, “I Don’t care” etc. words
o She never takes responsibilities of the errors that the school or Admin makes
o She hold grudges against people, wanted give gestures, talk to her staff and laugh loudly in front of people who come with concerns
o She asked parents to go out in a rude manner “Get out of my room” is the exact words that she used
• Admin / Staff
o Not properly qualified
o They have serious comprehension issues, doesn’t understand parents grievance or concerns
o They hold personal grudges against people and show it on little children
o Ask us to come for an urgent meeting but don’t inform the teacher. We end up leaving all the work to visit school to realize it was sheer waste of time
o Talk in Hindi only – my daughter is only talking in Hindi. The staff either talk in Telugu or Hindi (most of them) there is no etiquette of speaking in English
• Hygiene Issues
o Toilets are very stinky
o They have common bathroom for girls and boys
o They are asking the girl to climb the commode to pass urine. My daughter sits on that and care taker asks her to climb and sit on the top
We gave my daughter admission into this school thinking of the reputation that Bachpan has the it is setup really new. Our child is the first pilot batch here. Had we knew that the management is so worst. We would have never done this.
Request you to please take this very seriously and revert with the action taken.
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