| Address: | Bachpan school manyatha tech park Bengaluru |
This is to bring your attention that, there is an issue with the Bachpan manyatha branch management irresponsible behavior.
As a parents we respect Bachpan school and we know how much committed and dedicated your team is. My elder one 6years ago graduated his preschool from Bachpan (Andhra) hence we decided to go for our younger kid (Manyatha branch) thinking management would be the same. But here this has not happened.
Here are the details, On 29th January it was Annual day and my daughter also participated in one of the activities. Due to which, she needed to wear jewelry, on this thing we helped her with necklace and we explicitly mentioned supporting staff of Manyata branch to not to remove her earrings. We stressed this instruction " Please don't remove my daughter's ear studs and use threads for artificial jewelry ".
However, to our surprise they removed and ear studs. After her dance performance, we requested management to handover my daughter's ear studs. They said, Ear studs are safe with them and will return to us on Tuesday (Next working day). We mentioned, they are very valuable items we can't take any chances to loose them. They responded saying, it's their responsibility if anything happens to ear studs. Meaning, they took 100% responsibility here. We trusted them and left the place thinking they will return ear studs on Tuesday.
We got a call from management on Tuesday saying, Ear studs got lost and they searched everywhere and they can't do anything on this but feel sorry. We requested them to compensate as they took entire responsibility. After this, they started arguing " Why did you send your kids with valuable things? We are not responsible for your loss".
My question here is, Did my daughter lost her ear studs by herself? No, ryte ? Teacher removed her ear studs and they got lost because of their negligence and when we asked about this they says it is our mistake.
Deepa mam is arguing with parents with out any base. Her behavior is not at all acceptable. She said we cant do anything on this and if you want you can take any action. This is clearly affecting Bachpan brand and reputation.
We raised complaint in nearest police station stating, Manyatha bachpan branch management is responsible for the ear studs (Gold ). However, Deepa mam was enquired by police and still says "We have come so far let it extend I don't mind ".
As a last step, we are reaching out to you for justice, Can you please look into this issue and justify us ?
Looking forward early response.
My contact number : [protected]
Name : Kartheik
Regards,
Kartheik
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