[Resolved]  Bag It Today — Bag It Today and Aramex express partnership in doing fraud

Address:Bangalore, Karnataka

Dear Costumer's, I have ordered an combo shoe in bag it today for my brother's birthday presentation order no. is 33950138. I have done my first transaction with trust since bagittoday is india today group. They have shipped my goods on 13th Aug as per the email through Aramex [protected], after waiting for 7 days and tracking my order the product is still in Indranagar Bangalore. Later i have called Bagittoday for the status since i have placed the order and made the payment to them. They given Aramex number and told me to track with them. When i contacted Aramex on 21st Aug they communicated that the product is still hold with bagittoday and they told me to contact bagittoday only after the tracking says Indranagar Bangalore also. The next day i have called bagittoday they once again said since it is already despached they are not responsible anymore and i has to contact the courier guys only. Both the courier and online shopping are playing me as a football. They feel they can cheat and suck the customer money. Today 28th August i have called the Aramex guys and asked for the status they said the product got lost and i has to contact bagittoday for refund or resending the product.I have contacted bagittoday again this morning they said the complaint has been raised and within 4-5 days i may get a refund or they will send the product again. I am now ready to place a case on bag it today guys because i lost my respect from my brother for not giving the birthday gift. Also both Bag it today and aramex are doing partnership to cheat customers and looting their money by online shopping. Can anyone please help me in this regards and get compensation from these guys. So that they wont cheat the customers and the customers always be a king. Expecting replies from any cunsumer complaint users. Thanks, Saravanan
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Aug 6, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 


Dear Mr. Saravanan,

We regret for the inconvenience.

We would like to inform you that we are checking with the concern team to get your complaint resolve at the earliest. Hence, we request you to kindly wait for some more time so as enable us to do the needful.

Thanks and Regards
Kashifa Khan
Dear Sir,

we would like to inform you that as per our records your order no.33950138 has been delivered to you on dated 08/09/2014 under the below mentioned details.

Date of delivery---[Sep 8, 2014]
AWB Number--- [[protected]]
Shipment Date--- [Aug 12, 2014]
Courier Name-----[Aramex India Pvt Ltd]

we sincerely apologize for any inconvenience caused to you.

moreover we would request you to give us an opportunity to serve you as our valued customer and make you feel a better experience with Bag It Today.

For any query and assistance please feel free to write us at [protected]@bagittoday.com

Thanks and regards,
Kuldeep Singh (Online support)

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