[Resolved]  Bag It Today — Bag It Today - Product Returned Amount Not Refunded Yet

Address:Bangalore, Karnataka

I have ordered a Watch (Rico Make) they delivered but I was not satisfied with that product, as the watch had got damaged .So asked them to get back the product but they told send the product with your own money we will pay back once product reached us.I have sent the product next day itself to address which they had provided to me in their mail dated 22/01/2015 . On 24/101/2015 they asked for Courier POD details i have send them the manual scan copy of courier & delivery status which was downloaded through net. Then they asked my account no on over phone on 27/01/2015 and told within 2 working days you amount will be credited to your account but still didn't received amount. I have mailed so many times but no proper response. They always sent a reply with within 3 / 5-6 working days you will get the amount . They not even provided me complaint number. So please credit my amount to my account or send a cheque to my address. Please don't prefer this website Product Amount : Rs399 Courier charge : Rs260 Order number[protected]
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Feb 17, 2017
Complaint marked as Resolved 
Thank you for solving my issue. Company paid back me amount, which was paid to them.
customer support has been notified about the posted complaint.
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Hi,
I got my watch amount credited to my account yesterday (02/03/2015) of Rs.399/-. That is only the watch amount.

And my courier charges i have not yet received Rs.260/-

Order number[protected]

Dear Sir,


This is with reference to your complaint registered on https://www.consumercomplaints.in

We apologize for the inconvenience caused to you.

We thank you for your confirmation that you have received product refund

We would like to inform you that we already have forwarded your complaint to our support team to process courier reimbursement and provide you with the detail very soon.

Hence, we request you to kindly wait for some time.

Hope you will cooperate with us.

Assuring you of the best possible services, always.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Online Support (Bag it today)

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