Comments
They will make so many excuse like your address is incomplete, we are shifting our warehouse, we sent your complain to concern deptt. Such and such...they will also ask you to wait 2-7 days or 7-10 days, but when the time came, they will have another excuses... I wonder how can they still run their online store by cheating people!
Reply
I dont't think you could not call me. I
recieved a call from retention department on 8th February, 2014
(Saturday) Phone Number is[protected] and I was told that money will
be refunded within 7-8 days. But nothing came... If you really try my
number you can reach me anytime. I even recived email from your
retention dept. how can you say that you cannot contact me. I think you
are cheating me and I am not happy with your servie. I called customer
care everyday and they make so many exucuse. But, I don't trust anymore
and I will try to do what I can do. Here you can read a fake promied
email from you...
retention [protected]@bagittoday.com Feb 8 (6 days ago)to me Dear Mr.Sailo,
This is with reference to your complaint registered with us for refund against your order id:-
33587864
We sincere apologize for the inconvenience caused to you.
As per our Tele-conversation held with you on
[protected],
we would like to inform you that we are forwarding your refund request
to the concerned department and we are trying to resolve this concern as
soon as possible.
Kindly allow us 7 to 8 working days so that we can resolve your concern as per your satisfaction.
Please feel free to get back to us for any further assistance.
Assuring you the best possible services always
Thanks & Regards,
Renuka
Retention Desk
Bagit Today Team
recieved a call from retention department on 8th February, 2014
(Saturday) Phone Number is[protected] and I was told that money will
be refunded within 7-8 days. But nothing came... If you really try my
number you can reach me anytime. I even recived email from your
retention dept. how can you say that you cannot contact me. I think you
are cheating me and I am not happy with your servie. I called customer
care everyday and they make so many exucuse. But, I don't trust anymore
and I will try to do what I can do. Here you can read a fake promied
email from you...
retention [protected]@bagittoday.com Feb 8 (6 days ago)to me Dear Mr.Sailo,
This is with reference to your complaint registered with us for refund against your order id:-
33587864
We sincere apologize for the inconvenience caused to you.
As per our Tele-conversation held with you on
[protected],
we would like to inform you that we are forwarding your refund request
to the concerned department and we are trying to resolve this concern as
soon as possible.
Kindly allow us 7 to 8 working days so that we can resolve your concern as per your satisfaction.
Please feel free to get back to us for any further assistance.
Assuring you the best possible services always
Thanks & Regards,
Renuka
Retention Desk
Bagit Today Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
1298
Pending
0
Resolved
753
+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301