Bag It Today — Order no :[protected] not refunding Rs 898

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had ordered a set of 5 tops on 21 feb 2014, I ordered XL size and after waiting for 20 days I got my order the size of the same was M, I called on their customer care number they asked me to send it back to their warehouse after waiting for again 17 days I got a call from their customer care relationship officer that they could not get those tops of my size, I asked them to return my amount back on 1st april 2014 I received the mail that they are working on my case and would refund my money in 7-8 working days. After writing so many mails which I didnt get any reply and calling so many times to their customer care number who are unable to connect to retention department I dont know what to do. I feel I would not get my amount back but this is very pathetic services I dont trust any online shopping now, I am very frustrated