[Resolved]  Bag It Today — Regards Refund

Address:Bangalore, Karnataka

I ordered 1 pair of shoes worth rs of 499 from Bagittoday.com, first thing i got product very late and second they send me wrong product which was different from what I ordered. I requested to return they told me to courier the product back to the mention address on my own expense what they will refund me. i did the same (see courier slip and order invoice in attachments) which cost was Rs.465. they promised me to reimburse my money within 7 days but still i did not get either my product or courier charges. I contact them but they are giving preposterous answers. every time they said we will send your check next 7 days but almost 3 weeks over. i did not receive anything. Kindly give a look on this and take required action so that i can get my money back, i will be highly obliged with your assistance. Please do the needful. Summery: 1. Order Date: 20 Jul 2014 2. Order Confirmation: 27 Jul 2014 3. Product Deliver: 03 Aug 2014 4. Product Return on: 07 Aug 2014 5. bagittoday Received product on: 11 Aug 2014 Economic Damage: 1. Product Cost: Rs. 499/- (order invoice is attached) 2. Courier Charges: Rs. 465/- (Courier bill, payment slip sent) Total Sum: Rs. 964/- I want the product which I ordered with courier charges or my total money back as relief which is Rs. 964/-. They have my money more than a month and not returning it back. whenever I try to contact them they said your complain under review we are preparing cheque. 3 weeks are over but they did not able to make my cheque while they promised to dispatch it within 7 days. I want compensation for this fraud, which will be suitable by honorable forum.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 


Dear Mr. Sharma,

We regret for the inconvenience.

Kindly share the order number so as enable us to do the needful.

Thanks and Regards
Kuldeep Singh
Team Bagit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information