Bag It Today — Worst product from bagittoday

ordered a pair of shoes from bagittoday.Com with order no[protected] and then i got the pair of shoes among which i found shoe (rocio) is having rust on its boucles ant its of second quality.. I was keep on calling customer care executives.. but they keep on not responding.. I paid Rs.499 on pay by cash method.. I too ordered two churidar materials from bagittoday.Com with order no[protected] and then i got the two churidar materials (Hyponex)both are of worse quality and cant even stitch it for wearing for house old work... cant even think of stitching it...That much poor quality...I paid Rs.1296 for it... I expect the service will be too good, but they have cheated me by sending the second quality goods for me... They have to consider their customer as supreme, and dont cheat like this.. I need my money back... and the goods I received is not useful too... I think they don't respect their consumers and just fool them I request you sir to please process my request fast and refund my money please..