Hi,
I had purchased 5 T-Shirts & 4 Shirts, seeing the advertisement sent to my mail ID, the materials where looking very good in add, but when i recieved it the material was very worst (Cheap Road side materials) which was not worth to what i paid (Rs.2000), the sizes where also not standard, which where not fitting to me, then i called their customer care and complaint about this, they said the materials seen on the add, is not the same it will vary they said, and i was also told that the the money will not be refunded and they told that you send the material back will replace with the next size with in 7 days, accordingly i had sent the material back through courier (i had paid Rs.350 for courier) after 10 days i didn't get any material back, again i called back to the customer care and asked about this they said the don't have stock. Then i asked to refund back the money, untill now (1.5 Months over) they have not paid the money to me if i call the customer care, they are saying in next 7 to 9 days it will be done.
So please help me with this matter.
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We would like to inform you that we have already refunded your amount on behalf of your order number[protected]. We also like to inform you that we have done your refund on store credit basis dated on - October 31, 2013 12:08 PM .
We request you to kindly check and confirm us the receipt of the same.
For any further assistance we welcomes your query at [protected]@bagittoday.com
Thanks & Regards,
Shekhar Kumar
Team Online Support(Bag it Today).