Bagitquick.com — non receipt of ordered item (iphone & led tv)

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	bagitquick.com

Dear sir,

Mr. Rahul & kabir approached me from bagitquick gave an offer for electronic items (Mobile & led) on 27th may’17 which is combo offer for rs.18999. They told that they are giving this promotional offer for the advertisement of the company and there is an additional discount if i pay by neft. I transferred an amount of rs.17099 after discount. After two days, requested for shipment reference, they indicated that items sent by open courier and reference is not there.

Not received the booked items even after 15 day. When enquired, they started telling items sent were seized by sales tax allahabad and we need to pay rs.5000/- which is refundable after delivery of items. After bit discussion, on 03/07/17, i transferred this amount and requested for the delivery of the items quickly.

After a week, rahul & karan came with new story that material were cleared from sales tax but wrongly gone assam, which they are taking back and send it to me, which will take another 15 days. Then, i raised a request for refund of amount. Rahul confirmed that refund has processed and money will be transferred in 7 working days by end july.

As on date, i have not received the refund of rs.22099/- (Rs.17099 + rs.5000). I had many discussion with different person in bagitquick (Kabir, rahul, abhinav, karan etc.,). Every time they are telling refund is processed and money will be transferred in 10 days which is their final commitment. Almost, 6 final commitments over and i am not getting the money.

Looks like bagitquick is playing with customers money, they are not delivering the items nor refunding the amount. I have all mail transactions with bagitquick and recorded all telecons which can be produced as and when required. Kindly register a care on bagitquick and extend your help in getting the refund of rs.22099/- (Rs.17099 + rs.5000).

Herewith enclosing below documents of bagitquick :

1. Bagitquick offer mail
2. Order confirmation
3. Membership card
4. Mail asking for 5k against sales tax
5. Total chronology of this transaction

Thanks & regards
Mohan