[Resolved]  BagItToday — Item was Defective Not Returning Rs 848

Address: Kurukshetra, Haryana

As order no 33726892 on March 22, i have got the item Revolving Mop on april 4 2014 and as we saw item was defected and some cracks are there and also the quality of mop is not upto the mark mns quality is Poor and my mother made them call 3 times and i sent them mails and put complaint on their site also but they r not responding on call and email also...my complaint no is 133754... i have paid them 848 rs through net banking and now one of my friend told me about you so now i decided finally to tell you about this and really need your help as you know how we r working and earning money and these type of [censored]ing sites are hacking our hard earn money...
Actually my mom has got a back pain so i wanted to give her that MOP and i saw discount in BAGITTODAY... but i think i have lost my money...
if you can then plz help me...