Bags Planet — delivery not received

Address:

Meerut, Uttar Pradesh

Sir i am rohit jain ([protected]) from mysore, i had ordered trolly bags online through bags planet but i have not received my baggage still. I am posting the details below :
Order id:17279, order date:21/12/17, product:trolly bag (Set of 4 brown colour), amt:₹1860 (Paid by debit card)
Company address:bags planet (Gurbachan singh), shop no-397, hotel rajmahal, abu lane, meerut-250001, uttarpradesh, india. Ph:[protected] (Gurbachan singh)
Order dispatched on:29/12/17 (Estimated delivery by 5/1/18-10/1/18)
Email id of bags planet:bags planet. [protected]@gmail.com
I have not received the delivery till date[protected] and nor any confirmation or response from the company.
Help us get the refund or baggage.