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Bags Planet — have not received my order yet

Order id: 10863
Date ordered: 21/11/2017

Your order has been updated to the following status:

Dispatched on 28th nov, 2017 with the following link that includes the tracking order details
https://bagsplanet.in/index.php?route=account/order/info&order_id=10863

Expected delivery date is 6th dec'17 to 9th dec'17

Other than this stupid mail i havent received anything. Really need to know where is my order and what about the money that i have paid.
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My order no.7400 dt. 12.11.2017 not yet delivered despite repeated mails. Looks like this is a fraud company and legal action needs to be taken in social interest.
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