Bags Planet — order for bag but not delivered till 26/1/2018

I ordered set of three bags on 27/11/2017 vide order no 13435 and paid full amount fir the same. I wrote my times to company but till date no response and also item not delivered. Please take action against this company and help me to get my money back with compensation. There is no customer care no where i can enquire about my order. Your support is required for the same.

Regards