Bags Planet — refund not received

Address:

Thiruvananthapuram, Kerala, 695004

I had placed an order in dec 2017 vide order no.16095. Till now the item is not delivered. I requested for a refund. Several mails were sent to the company. But there is no reply. It seems it is a fraud company. Govt to take immediate action to take them into custody and the money may be refunded and they should be black listed. They might have made lakhs by this type of cheating.