Bags Planet — refund not received

Website:

bagsplanet.com

I have ordered a set of 3 bags from bags planet (Order id: 19652), but never received the same. After waiting for 3 weeks (However they were supposed to deliver the bags in one week), i have initiated a request for refund of my 2042/- amount and have never got the same.

I have made the payment through my credit card and have used instamojo payment gateway.

I have even even tried logging into instamojo to initiate my refund request, but no luck there as well.

Please lodge a complaint against such fraud companies, which is making money from the peoples.

Please see details in the attached screenshot for the payment and kindly get my money back.

Regards,
Suneet