Bagsplanet.in — product is not delivered it's been 23 days... black shoulder bag

Address:Surat, Gujarat, 395004
Website:online shopping website for bags

I have ordered a set of bags (Black shoulder bag) worth rs 721 with an offer on 12th of november.

Payment id: mojo7b13005d70301411... Order id: #7734 from bagsplanet.in.
I have seen this on instagram

I have mailed these guys 4 times on [protected]@bagsplanet.in. However, there is no response except the autogenerated mail.

There is no mobile number or customer care number.
Only this msg

The placed order details/status can be viewed after logging in your bagsplanet account.
Click to access your bagsplanet account - https://goo.gl/AYYwQz
(Use your registered mail id and password used for creating the bagsplanet account.in case if you have forgot your login password, kindly click on the link of forgot password provided in the login form and you will be able to receive the default password in your registered email)

Further for more information about shipment and delivery kindly refer to the link https://goo.gl/4S2k6F
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Placed order on 3rd Nov with advanced payment for trolley bags .not delivered till date.
Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

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