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1.4
Updated: Feb 24, 2024
Complaints
100
Resolved
27
Unresolved
73
So far, so good. Bajaao is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bajaao will keep up the work and continue to help more customers with their concerns even better 🤝
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Bajaao Phone Numbers

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+91 22 6105 4386
35
32

Bajaao Website


Bajaao Head Office Address

323/324 Laxmi Plaza, Bldg 9, Laxmi Industrial Estate, Andheri West
Mumbai
Mumbai City District
Maharashtra
India
400053

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Bajaao Working Hours

Monday 10:00 am - 07:00 pm
Tuesday 10:00 am - 07:00 pm
Wednesday 10:00 am - 07:00 pm
Tuesday 10:00 am - 07:00 pm
Friday 10:00 am - 07:00 pm
Saturday 10:00 am - 07:00 pm
Sunday 10:00 am - 07:00 pm

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Bajaao Overview

Latest complaint ORDER NO. 476795- Refund has been filed on 24/02/2024. Latest Resolved Products quality was resolved Mar 18, 2022. Bajaao ranks as the #62 most complained about among Online Shopping.

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Recent Bajaao reviews & complaints(100)

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N
[email protected]
from Mumbai, Maharashtra
Feb 24, 2024
Feb 28, 2024
This thread was updated on Feb 28, 2024
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Bajaao — ORDER NO. 476795- Refund

Address: Mumbai City, Maharashtra

Hello

I placed order for Epiphone Crestwood Tremotone Custom 6 String Electric Guitar - Polaris White -1 unit vide Order Number 476795.
Since you don’t have the unit had to cancel the order. I request to refund the amount paid on all priority. So far I haven’t received any communication regarding refund of amount. I request you to address on priority as per RBI guidelines since the payment is made by credit card....
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Srayon
from Kolkata, West Bengal
Dec 6, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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Bajaao — Customer service

Got an instrument delivered by them ( pretty pricy). It was in all probability a QC reject and now they won't initiate a return or refund process even when it's under the return period ( it's the 11th day). I have been pushing this since the last 4 days without any success. Absolutely trash customer service, their team lead guy at aftersales (not naming him) hangs up on the call midway through the sentence, doesn't let you speak, doesn't...
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Preetish98
Aug 4, 2023
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Bajaao — They are not claiming my warranty and harassing me.

I had purchased an audio interface from them and its not working and still in warranty and also in their Premium Warranty but they are not providing the warranty and only giving time limit where as the Manufacturer is saying to claim the warranty and when i was taking to their costumer care their behaviour was so rude.How could a company could do this to their costumer.Very disappointed....
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