Bajaao Complaints & Reviews

Hello

I placed order for Epiphone Crestwood Tremotone Custom 6 String Electric Guitar - Polaris White -1 unit vide Order Number 476795.
Since you don’t have the unit had to cancel the order. I request to refund the amount paid on all priority. So far I haven’t received any communication regarding refund of amount. I request you to address on priority as per RBI guidelines since the payment is made by credit card....

Got an instrument delivered by them ( pretty pricy). It was in all probability a QC reject and now they won't initiate a return or refund process even when it's under the return period ( it's the 11th day). I have been pushing this since the last 4 days without any success. Absolutely trash customer service, their team lead guy at aftersales (not naming him) hangs up on the call midway through the sentence, doesn't let you speak, doesn't...

I had purchased an audio interface from them and its not working and still in warranty and also in their Premium Warranty but they are not providing the warranty and only giving time limit where as the Manufacturer is saying to claim the warranty and when i was taking to their costumer care their behaviour was so rude.How could a company could do this to their costumer.Very disappointed....

I bought a audio device which is normally non returnable but 5day returns allowed by Bajaao.com under conditions like being defective.

I received a defective product and I reported the defect with evidence to Bajaao.com the very next day.

It's over a month gone by and they are not responding to my concern. They are reluctant to accept return. Their helpdesk executives don't provide any conclusive response except...

I bought m track audio interface from Bajaao online shop.
The product is defective. I informed them on 4th day within the 5 day return period.

Since then they are not responding at all. Helpdesk on ext 3 just say thank you and keep the call. They say senior manager will call back, but it's 15 days and no one has called back.
Writing to helpdesk does not help. They do not respond to emails. They only sell products,...

I wish to inform all my fellow consumers interested in music / musical instruments to stay away from this terribly cheating company called Bajaao.com

I purchased a audio interface and it’s just not working as expected. It’s misbehaving on Windows.

I have shared the issue with them several days back and claimed my return and refund but they are not responding. They are not saying anything on it and their customer...

Hi,
From my so far interaction with Bajaao dot com I have come to following conclusions
1. They never timely respond to helpdesk mails when the issue is complex
2. They do not communicate back with customers in time
3. They are unwillingly to accept defects in products if reported
4. Their return policy is very poor they are not prompt and genuine unlike amazon
5. Their customer care staff especially...

Maine Ek Guitar purchase kiya tha Bajaao.com Se Squire Affinity telecaster Uska fretboard aur pick up ghatiya tha..Isiliye maine product ko return kiya..lekin aaj taak Mujhe refund nahi Mila..Return kiya tha 18 May 2023 track karke pata chala Returned Huwa tha 24 May 2023..Aaj ka date hai 4 June 2023..Refund Kab Ayega? Product ka price tha 25, 500/- Jald se jald Refund Kar dijiye.....

It may be bit early to comment but now it's almost 6 days since I asked them some queries and they have not responded.

I have some detailed queries on some products like audio interfaces. Most of the info I require is not available on the product page.
The product is not even listed on the manufacturer website.
So I asked then detailed queries thru email. I also followed up and asked them if they need more time....

I had a warranty claim for a product. They asked me to ship the product to their location which will be repaired and returned within 90 days.
My query was raised in the system on 4th jan 23. After 90 days around, i had asked for an update again to which i was replied that it is still under processing. I requested for an escalation since it has been more than 90 days to which another person replied to me saying my dispatch of the product...

I order one Yamaha acoustic guitar on 24th of August but i didn't delivered till now today's is 8th of September i requests you to look in this...

Ordered an open box boss dd-3 pedal from bajaao on 19 august thinking it was an awesome deal, but to my complete shock, a rusted old, white pedal that looks like some cheap clone stamped with dilapidated boss rubber pads on it was what I received

It looks nothing like the picture shown on their website

Contacted their customer service regarding it, and their reply has been, “forwarded to the concerned department”...

Received Damaged product from Bajaao.com,
Multiple times Called the customer Care but no response from 15+days....

I received my order of Portronics harmonics neckband on 28 may 2022 but the product is not good and has fault .Next day i called on the official number of bajao to return my product but the call is not placed .after many calls they received and said that it will take time and i mailed after a week because there is no response from their side. They are making excuses whenever i called and they forward my call but not returning my money.Please...

I have ordered a guitar yamaha f280 on 25.05.22 and it was ought to be dispatched within 15 days. Now it is 18th day from order date but the website says the product is yet to be dispatched. I have mailed to [protected]@bajao.com and also tried calling their customer care executives but neither of them cared to solve my issue. I have already paid the order amount. If they are unable to deliver the product then cancel it and refund the money....

Hi Prateek
I have received defective korg PA 300 Keboard on march 22 vide invoice SI-FY22-BH-6107 order no 388211 i have emailed my queries to Ronit who still has not responded to me via email and i have called over phone dated 8/4/2022 12:30 pm and asked for partial refund or full credit to my bank but still i didn't received any email on this please provide me with the resolution
Regards Sachin kumar shah bangalore...

They take ages to deliver. That too they deliver defective used product for a price of new unit. There is no after sales service and no transparency of the order or refund status. Complete scammers these peoples are!
I don't recommend Bajaao to anyone. Please don't repeat the mistake that I did....

Hi I have came across this website bajaao and i would like to know,

how the products are.
like are they good quality etc etc...

Hey so I was actually in this music website named Bajaao and I was just looking and browsing at some Instruments.

Then I saw a guitar and I was curious what payment system they had.

So I just create an account and was going to the payment

I didn't pay it and I left it there for a while in the cart.

Then after some hours .

The people from bajaao started calling me and...

Ibanez AW84CE inbuilt pickup not working...