[Resolved] Bajaj Capital — regarding mediclaim policy

prasantkuni

from Bhavnagar, Gujarat

Address:

Jamnagar, Gujarat, 361006

Sir
I am taken a policy through bajaj capital sales person, at that time of taking policy it is said that this policy hold mediclaim facilities, but after receiving policy bond i found that, there is no mediclaim clause in this policy

We contact to exicide life regarding this matter, he say that you contact to bajaj capital,

I am go to bajaj capital branch, but they said it may be by mistake

Now question is i am paying rs 31500/ after understanding all the matter, if mediclaim is not available in my policy i have not require this type of policy, why you are giving false commitment at that type of taking policy

This type of service is not acceptable from bajaj capital

Please add mediclaim in my policy as soon as possible

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Sep 8, 2018

Complaint marked as Resolved

Bajaj Capital customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Bajaj Capital Customer Care's response Dear Mr Behera,

Greetings from Bajaj Capital !!

This is with reference to your concern posted via e-mail also & our telephonic conversation held dt. 08 Aug, 18. We wish to inform you that we are working on your concerns as discussed and shall be staying in touch with you.

We thank you for your patience and support in this regard. for any further query please write us at [protected]@bajajcapital.com or connect at undersigned contact details.

Assuring you our best attention always..

Thanks & Regards
Complaint Redressal Team
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Call : [protected] (for MTNL/BSNL subscribers)
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E-mail: [protected]@bajajcapital.com
Visit : www.bajajcapital.com