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Bajaj Capital Complaints & Reviews

4.1
Updated: May 19, 2024
Complaints 138
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Bajaj Capital reviews & complaints(138)

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A
aryabhatt
from Mumbai, Maharashtra
May 19, 2024
May 22, 2024
This thread was updated on May 22, 2024
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grievance report for insurance policy bajaj capital

Address: QWQ5+HRG, Hemwanti Heights, ist Floor, Power House Chauraha, LDA Colony, Lucknow, Uttarpradesh

Dear Sir,
I hope this email finds you well. I am writing to provide the Grievance report for my insurance policy. Please find the details below:
Policy Information: 1
Policy Holder: Aryabhatt Thakur & Kiran Thakur
Policy Number: 04694497 & 04694590
Insured Name: Aryabhatt Thakur & Kiran Thakur
Insurance Company: HDFC Life ( Sampoorn Jeevan)
Premium: Rs. 62900/- & 62900 /-
Effective...
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Kamal4189
from Dehradun, Uttarakhand
Nov 22, 2022
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Address: Majra , Dehradun

There has already been a complaint regarding this in 2021 so i am not going to explain it again . But selling insurance policy disguised as a LOTTERY and fraud people that's not how u should do it . It says a lot about company ethics . Its the same as reported by another guy in 2021 in this FORUM so clearly the company is not interested in correcting it . Hopefully i was able to alert my parents on time and they had only paid 25k and were still in office . They were literally trying to sell them trash policy worth lakhs . Talk about having no conscience . Just leaving it here so other people don't get frauded by BAJAJ CAPITAL . Talk about having a good reputation. Beware of frauds like these from companies like these . Great way of loosing my trust BAJAJ ... I'll make sure i personally tell the people i know about this so they avoid any product by u.
Have a good №№№ day .
Bajaj Capital customer support has been notified about the posted complaint.
Dear Sir,

Greetings from Bajaj Capital!

This is with reference to your concerns raised on the mentioned context. We request you to please share your complaint at [protected]@bajajcapital.com with your policy number & registered mobile number, so that the relevant department can assist you further.

Regards,
Team Bajaj Capital.
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    5
    51 prabinmba
    from Chennai, Tamil Nadu
    Sep 15, 2022
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    Request for Relieving Letter | Employee Code: 137965

    Hi.
    This is Prabin am previously working Bajaj Capital.. I relieving Bajaj Capital long back. Still I didn't recieved relieving copy.

    I asked Chennai HR many times, they are not ready to doing it.
    So Kindly check and give the relieving copy in this mail.
    Herewith I have attached copy of Resignation Acceptance.

    Employee Code: 137965

    Regards.
    Prabin J...
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    A
    Aditya Karmakar
    Jun 12, 2022
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    To,
    The
    The Bajaj Capital
    Uttarpara Branch
    Hooghly-712233
    West Bengal


    Dear Sir/Madam,
    I am Aditya Karmakar.Me & my wife Susmita Mishra do a Exide Life Insurance Policy at Bajaj Capital( Uttarpara Branch) on 06.02.2022.There branch members Satabdi Roy and Arisudan Mishra imagine our policy that this policy includes Life Insurance, Mediclaim and travelling facilities.But we know from the branch manager Nemai Maity and Arpita sen a member of the branch that there is no mediclaim facility in this Exide Life Insurance Policy on yesterday 12.06.2022. Branch member Satabdi Roy admitted this statement infront of the branch manager that she said that there is mediclaim facility in this policy. We have cheifly agreed to do so because of mediclaim. Satabdi Roy & Arisudan Mishra made us do this policy by telling a complete lie about the mediclaim.
    Moreover, even before this we complained to Exide Life Insurance Shyam Bazar Branch without getting any help from Bajaj Capital Uttarpara Branch, but we did not get any help from there. And we have only got false promises from all the places till date.
    So we want to stop the policy and get back the Rs.26, 500 given to us.
    Your cooperation is most appricitaed.

    Date: 08/05/2022 Yours faithfully,
    Policy Holder- Susmita Mishra
    Policy Nominee- Aditya Karmakar
    Policy No[protected]
    Mobile No-[protected]
    [protected]
    Jul 17, 2022
    Complaint marked as Resolved 
    Bajaj Capital customer support has been notified about the posted complaint.
    Verified Support
    Jun 16, 2022
    Bajaj Capital Customer Care's response
    Dear Sir/Madam,

    Greetings from Bajaj Capital..!!

    This is with reference to your concern registered, we would like to inform you that please raise your concern in details on [protected]@bajajcapital.com and you may contact on[protected].

    With Regards,
    Client Connect - Servicing Team
    Bajaj Capital, Head Office, Delhi
    Toll Free[protected]
    Verified Support
    Jul 21, 2022
    Bajaj Capital Customer Care's response
    Dear Mrs. SUSMITA MISHRA,



    Greetings from Bajaj Capital !!



    This is with reference to your concerns registered with us regarding policy cancellation.



    We would like to inform you that your policy cancellation request has been declined by Insurer Exide Life Insurance Co. Ltd. on the basis of approaching Beyond Free-look period of 15 days and showing consent for policy login over verification call.

    We also like to mention that Insurer has dispatched policy bond at your registered address and same has been received by you.



    As per Regulation 6 (2) of (Protection of Policyholder’s Interest) Regulation 2002 issued by the Insurance Regulatory and Development Authority, “the policyholder is at liberty to review the terms and conditions of the policy and has the option to cancel the policy by stating the reason for his/her objection within 15 days of the receipt of policy bond (Free Look Period).



    Since we have not received the request for cancellation within the Free look period, we regret to inform you that the insurer will not be able to consider your request for cancellation .



    We would further request you to stay invested and enjoy the policy benefit . You may refer to the terms and conditions of the policy to understand the various features and benefits associated with the policy.



    Please get in touch with us for any further assistance and clarification.





    With Regards,

    Satender Kumar

    _________________________
    Client Connect - Servicing Team
    Bajaj Capital, Head Office, Delhi
    Toll Free[protected]

    Mob No.[protected]
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      S
      May 28, 2022
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      These guys are calling me 10/15 times daily for loan. When denied they are abusive
      Jul 16, 2022
      Complaint marked as Resolved 
      Bajaj Capital customer support has been notified about the posted complaint.
      Verified Support
      Jun 07, 2022
      Bajaj Capital Customer Care's response
      Dear Mr Sanjay,

      Please write to us at [protected]@bajajcapital.com.

      Regards
      Bajaj Capital
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        @Bhusha
        from MUMBAI, Maharashtra
        Mar 6, 2022
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        Address: Kokanipada, C/3 New Azad chs kurar village malad east, C/3 New Azad chs kurar village malad east, C/3 New Azad chs kurar village malad east, C/3 New A

        Vocal cracking, left earbuds sound cracking
        Bajaj Capital customer support has been notified about the posted complaint.
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          M
          Mr7895
          Jan 18, 2022
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          Address: Chamoli uttarakhand

          Today we received a call that we have won a prize from bajaj capital. and they gave us a gift coupon number to receive the prize and attend the programme. But we were disappointed, they call us and started taking our personal information to get us involved into the policy. and the gift was hidden to be given while asking the motive of coming here to get policy. The company member come to my home to recieve The money my parent give money through card approx 52, 000 After telling to cancellation they didn't recieve call And Not response kindly help immediately and resolve problem
          Bajaj Capital customer support has been notified about the posted complaint.
          Dear Sir,

          Greetings from Bajaj Capital..!!

          We request you to raise your concern at [protected]@bajajcapital.com.

          Regards
          Bajaj Capital.
          Bajaj Capital Customer Care's response, Feb 10, 2022
          Verified Support
          Dear Ma'am/Sir,

          Greetings of the day !!

          While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal. Please share your contact details with us at [email protected] and our Service Team will get in touch with you as per your convenience .

          Please feel free to contact us if you require any further assistance or clarification.

          Thanks & Regards,

          Bajaj Capital - Client Servicing Team
          Toll free No. : 1800 313 123 123
          Dear Ma'am/Sir,

          Greetings of the day !!

          While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal. Please share your contact details with us at [protected]@bajajcapital.com and our Service Team will get in touch with you as per your convenience .

          Please feel free to contact us if you require any further assistance or clarification.

          Thanks & Regards,

          Bajaj Capital - Client Servicing Team
          Toll free No. :[protected]
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            S
            susi1958
            from Bengaluru, Karnataka
            Dec 30, 2021
            Resolved
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            Address: 171

            In continuation of my earlier mail, I would like to draw attention to Sec 73 to 76 of the companies act of 2013 chapter V A regarding acceptance of deposits. Also as per provision the company needs to create a deposit repayment reserve account. Understand on the date of collection there was default by the company of repayment of earlier Deposits.

            Knowing well the above factors, why did Bajaj recommend and collect deposits on behalf of the company in gross violation of the Companies act.

            Collecting deposits even when earlier deposits were defaulted itself is an indicator as to the health of the company finances.

            Surprising that Bajaj Capital knowingly led investors astray, for their commission.
            Mar 15, 2022
            Complaint marked as Resolved 
            Bajaj Capital customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2022
            Bajaj Capital Customer Care's response
            Dear Ma'am/Sir,

            Greetings of the day !!

            Please note that Subject matter was taken up for further hearing on 03.02.2022. The Hon'ble Court issued notice to IO w.r.t steps taken by EOW regarding attachment of the property. Matter shall be taken up for further hearing on 16.03.22. Below is the order:

            Daily Status
            City Sessions Court, Mumbai
            In the court of :COURT 7 ADDL SESSIONS JUDGE
            CNR Number :MHCC[protected]
            Case Number :MAHA P I D 1999/0100017/2017
            State EOW versus Shashikant Aapabhai Patel
            Date :[protected]
            Business : CORAM - H.H.J SHRI. C.V. MARATHE (C.R.NO.7) SPP Adv. Tendulkar for State present. HC Avhad of EOW present. Informant present. A/ 1 and A/2 absent. A/3 Company. Issue notice to IO to inform on next date steps taken by him for attachment of the property. Issue notice to Rezcom Reality to EOW (Unite 8) to show cause why order dated 12.03.2021 is not complied. Adjd to 16.03.2022 for Compliance/ Appearance.
            Next Purpose : COMPLIANCE
            Next Hearing Date :[protected]
            COURT 7 ADDL SESSIONS JUDGE

            Please feel free to contact us if you require any further assistance or clarification.

            Thanks & Regards,
            Bajaj Capital - Client Servicing Team
            Toll free No. :[protected]
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              S
              susi1958
              from Bengaluru, Karnataka
              Dec 30, 2021
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              Address: 171

              I had deposited Rs 60000 thru you with the above company and the FD matured in 2014. Till date I have not received the payment. Since the amount has been collected by your agent, pl help me to recover the amount.

              Regards
              T.V.Padmanabhan
              Bajaj Capital customer support has been notified about the posted complaint.
              Dear Ma'am/Sir,

              Greetings of the day !!

              While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal. Please share your contact details with us at [protected]@bajajcapital.com and our Service Team will get in touch with you as per your convenience .

              Please feel free to contact us if you require any further assistance or clarification.

              Thanks & Regards,

              Bajaj Capital - Client Servicing Team
              Toll free No. :[protected]
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                R
                Rohitas99
                from Pilibhit, Uttar Pradesh
                Nov 9, 2021
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                Address: Bareilly Uttar Pradesh

                I opened policy exide life Assured gain plus y no.04464392 but i have received policy bond on 05/11/2021 through Dak. My mobile number and mail id update wrong by bajaj Capital advisor, so I couldn't received any information about my policy, I want to close my policy due to financial problems.i want to update my mobile number email address, I am tried last 3 days but no any response from Bajaj Capital advisor and company . advisor give only wrong information...pse solve my problem...
                Bajaj Capital customer support has been notified about the posted complaint.
                Dear Sir,

                Greetings from Bajaj Capital !!

                This is with reference to your concerns registered. We have been trying to contact you at your number ending with 4335 but unable to establish connect. Hence, we request you to kindly share your contactable number so that we will be able to assist you.

                With Regards,
                Team Bajaj Capital
                _________________________

                Client Connect - Servicing Team
                Bajaj Capital, Head Office, Delhi
                Toll Free[protected]
                Mob No.[protected]
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                  R
                  Rama RA RA
                  from chennai, Tamil Nadu
                  Nov 4, 2021
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                  Address: 19, Wellington Plaza, G Floor, 90, Anna Salai, Chennai, Tamil Nadu 600002, India

                  Highly loss making investment products are promoted by this bajaj capital office at Mount road, Chennai.(land mark LIC building).
                  They are always forcing clients to invest in wrong products, which do not yield any returns. There by all loss making investment products are recommended by them for investment which results in severe loss for the investors.
                  bajaj capital chennai is adopting too many unfair and unethical practices and advicing clients to invest in wrong ad fake schemes, i incurred loss of 3lakhs rs due to listening to the advice of mythili ram. we need to take criminal action against bajaj capital and mythili.
                  19, Wellington Plaza, G Floor, 90, Anna Salai, Chennai, Tamil Nadu 600002, India
                  Bajaj Capital customer support has been notified about the posted complaint.
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                    Y
                    yns1234
                    from Lucknow, Uttar Pradesh
                    Oct 22, 2021
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                    Address: 21/410 Rajkeey Colony Indiranagar, Sector 21 Indiranagar, Lucknow

                    बजाज कैपिटल गोमतीनगर ऑफिस मे मुझे व मेरी पत्नी को यह कह कर बुलाया गया कि आपकी पत्नी के लिए किचन सेट व आपके लिए हॉउस होल्ड का गिफ्ट लक्की ड्रा मे निकला है। आप पत्नी के साथ आएंगे तभी आपकी पत्नी को किचन सेट और आपको हाउसहोल्ड गिफ्ट मिलेगा 1 घंटे का समय निकाल कर आइयेगा। मैं अपने पत्नी व बच्चों के साथ शाम 5 बजे गोमती नगर बजाज कैपिटल ऑफिस गया तो वहाँ पर 1 घंटे कहा गया था परन्तु लगभग 2 घंटे का समय लिया गया। अंत मे पॉलिसी आज ही लेना जरुरी बताया गया।क्योंकि प्रार्थी आज ही पॉलिसी लेने में आर्थिक रूप से सक्षम नहीं था तो बजाज आफिस के कर्मचारीगण द्वारा बताये गए लकी ड्रा इनाम प्रार्थी की पत्नी को किचिन सेट व प्रार्थी को हाउस होल्ड गिफ्ट देने से आना कानी करते हुए मना कर दिया गया। जबकि प्रार्थी को बार बार उपरोक्त गिफ्ट अवश्य दिए जाने हेतु मोबाईल न0 [protected] पर बताया गया था। परन्तु 2 घंटे तक प्रार्थी का समय व्यय करने के बावजूद कहे अनुसार गिफ्ट न देना ये दर्शाता है कि बजाज जैसी विश्व विख्यात कंपनी के कर्मियों द्वारा अपनी policy बेचने मात्र के लिए लोगो को झूठा लालच देकर बुलाया जाता है और घंटो समय व्यर्थ करने के बाद यदि policy नही ली जाती तो कहे अनुसार गिफ्ट नहीं दिया जाता है। यह स्थिति अत्यंत कष्टदायी है। कृपया संज्ञान ले। Yogendra Nath Shukla Mo.[protected]
                    Bajaj Capital customer support has been notified about the posted complaint.
                    What action taken about my complaint. Pls tell me also.
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                      A
                      Asi123
                      from Rudrapur, Uttar Pradesh
                      Sep 19, 2021
                      Resolved
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                      Fraud policy by Bajaj Capital Company through lottery tickets and on the name of Exide Life Insurance

                      Address: Rudrapur, Udham Singh Nagar, Uttarakhand

                      Hey! One day an anonymous party issued a LOTTERY to my father at a Petrol station by saying you will be contacted if got selected and 1 week later they called saying he has won a LOTTERY gift it has came from Delhi and you have to come with your wife to receive it my father told them that he can come alone but they forced him to come with his wife.
                      So today 19/09/2021, they went to the address and that turned out to be one of your Company...
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                      R
                      Raina Munjal
                      Aug 24, 2021
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                      Address: Faridabad

                      Invested 3 Lac in DHFL NCD.
                      Need to know the status of this NCD
                      Bajaj Capital customer support has been notified about the posted complaint.
                      Dear Ma'am,

                      Greetings of the day !!

                      While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal. Please share your contact details with us at [protected]@bajajcapital.com and our Service Team will get in touch with you as per your convenience .

                      Please feel free to contact us if you require any further assistance or clarification.

                      Thanks & Regards,

                      Bajaj Capital - Client Servicing Team
                      Toll free No. :[protected]
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                        K
                        KCDS ESTABLISHMENT
                        Aug 18, 2021
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                        Luck draw

                        Address: ESTEEM MALL, HEBBAL, BANGALORE

                        Representatives will be in malls, temples, petrol bunks, they used to keep calling saying your coupon have selected in lucky draw and will give surprise gift relate to kitchen appliances and have to come to office to collect it, once we visit to their office they will take our personal details, and give 1 hour lecture about investments in bajaj capital and and take survey details etcc...finally here comes about the gift. They will give glass...
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                        Arun Kumar Nandwani
                        from Noida, Uttar Pradesh
                        Feb 22, 2021
                        Resolved
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                        Resolved

                        Regret to inform from last Six years, I have not received my maturity amount and even Bajaj Capital giving proper status to 74 years Sr citizen .

                        Can I have reply at least? Don't wait for death...
                        Thanks

                        Arun Nandwani
                        Mob [protected]
                        Email - [protected]@yahoo.com
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Bajaj Capital customer support has been notified about the posted complaint.
                        Dear Sir,

                        Greetings from Bajaj Capital..!

                        We completely understand your distress, however, would like to inform you that our legal department is rigorously following matter.

                        Kindly note that the subject matter was taken up for further hearing on dt 15/02/2021. In view of the previous directions M/s Linkin Time filed list of FD holders before the EOW. Investigation Officer sought time to verify the list filed by M/s Linkin Time. The matter stands adjourned to dt 26/02/2021.

                        In The Court Of :COURT 36 ADDL SESSIONS JUDGE
                        CNR No. :MHCC[protected]
                        Case No. :MAHA P I D 1999/0100017/2017
                        State: EOW Versus Shashikant Aapabhai Patel

                        Business : SPP Adv. Tendulkar for State present. HC Desai of EOW present. A-1 and A-2 on bail absent. IO WPI Parab of EOW present.Adv. Harsh Pandey for accused present. He filed exemption application for A-1 and A-2. TOR. Granted for today.IO informs that Linkintime has supplied soft copy as well as hard copy of the required information but she needs further time for verification. She informs that she had personally contacted the Concerned Section Officer at Mantralaya Mr. Bargaje and he has assured to complete the process. However no time limit is mentioned. This Court has already directed the State Govt to take steps for issuing notification u/s.4 expeditiously. Smt. Parab is directed to remind the Concerned Dept of Mantralaya by communicating todays roznama.One investor Mrs. Nilam Rao has written a letter to this Court informing that she has submitted photocopies of her FDR with EOW. Smt. Parab submits that she will verify and submit report on next date. The exercise of the verification should be completed by 26.2.21.As regards the current valuation of the Equity shares, Smt Parab submits that only private CA can give report regarding valuation on the basis of balance sheet of the company. She is directed to obtain the latest balance sheet of the company Rezcom Reality Pvt Ltd. At the request of Smt Parab the company Rezcom Reality Pvt Ltd is directed to submit latest balance sheet to her for the purpose of valuation of shares. Parties to act on authenticated copy roznama. Adv. Pawaskar submits that the applicant in MA 676/20 Shri Kamlesh Vyas is a CA and he is ready to prepare valuation report of the shares.

                        We will update once matter gets listed.

                        For any further clarification, you may write to us at [protected]@bajajcapital.com or call us at our Toll Free No.[protected]
                        Dear Sir,

                        Greetings from Bajaj Capital..!

                        We completely understand your distress, however, would like to inform you that our legal department is rigorously following matter.

                        Kindly note that the subject matter was taken up for further hearing on dt 15/02/2021. In view of the previous directions M/s Linkin Time filed list of FD holders before the EOW. Investigation Officer sought time to verify the list filed by M/s Linkin Time. The matter stands adjourned to dt 26/02/2021.

                        In The Court Of :COURT 36 ADDL SESSIONS JUDGE
                        CNR No. :MHCC[protected]
                        Case No. :MAHA P I D 1999/0100017/2017
                        State: EOW Versus Shashikant Aapabhai Patel

                        Business : SPP Adv. Tendulkar for State present. HC Desai of EOW present. A-1 and A-2 on bail absent. IO WPI Parab of EOW present.Adv. Harsh Pandey for accused present. He filed exemption application for A-1 and A-2. TOR. Granted for today.IO informs that Linkintime has supplied soft copy as well as hard copy of the required information but she needs further time for verification. She informs that she had personally contacted the Concerned Section Officer at Mantralaya Mr. Bargaje and he has assured to complete the process. However no time limit is mentioned. This Court has already directed the State Govt to take steps for issuing notification u/s.4 expeditiously. Smt. Parab is directed to remind the Concerned Dept of Mantralaya by communicating todays roznama.One investor Mrs. Nilam Rao has written a letter to this Court informing that she has submitted photocopies of her FDR with EOW. Smt. Parab submits that she will verify and submit report on next date. The exercise of the verification should be completed by 26.2.21.As regards the current valuation of the Equity shares, Smt Parab submits that only private CA can give report regarding valuation on the basis of balance sheet of the company. She is directed to obtain the latest balance sheet of the company Rezcom Reality Pvt Ltd. At the request of Smt Parab the company Rezcom Reality Pvt Ltd is directed to submit latest balance sheet to her for the purpose of valuation of shares. Parties to act on authenticated copy roznama. Adv. Pawaskar submits that the applicant in MA 676/20 Shri Kamlesh Vyas is a CA and he is ready to prepare valuation report of the shares.

                        We will update once matter gets listed.

                        For any further clarification, you may write to us at [protected]@bajajcapital.com or call us at our Toll Free No.[protected]
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                          shweta srinivas
                          from Bengaluru, Karnataka
                          Nov 22, 2020
                          Resolved
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                          In my SBI Account Bajaj Findervice has debited Rs.117 Without any call or message. I’m not using Bajaj since last two years still automatically yearly yearly they are deducting. Pls credit the 117 to my SBI account ASAP. Also let me know how to stop this in future.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Bajaj Capital customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2020
                          Bajaj Capital Customer Care's response
                          Dear Mam,

                          Greetings from Bajaj Capital !!

                          This is with reference to the above concern posted. We request you to kindly share your contact details at [protected]@bajajcapital.com.

                          Please feel free to contact us if you require any further assistance or clarification.

                          With Regards,

                          Client Connect - Servicing Team
                          Bajaj Capital, Head Office, Delhi
                          Toll Free[protected]
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                            Naveen Ramadheni
                            Oct 18, 2020
                            Resolved
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                            Address: Vijayawada near monorama hotel, Andhra Pradesh, India

                            Hi,
                            Suddenly my father got a call that we got selected for lucky winner. They forced our parents to come and collect the gift. My parents went there.
                            My parents were forced to do policy by bajaj capital agents they not gave chance to my parents to take second opnion from me and my father without any thinking believed them and credited 16200 to their acc named exide life insurance . And they came along with my parents to collect documents at night but after me knowning about it me understood that they played fraud on my innocent parents
                            So, i request to cancel this policy and refund our money
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Bajaj Capital customer support has been notified about the posted complaint.
                            Dear Sir/Mam,

                            Greetings of the day !!

                            While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal . Please share your contact details with us at [protected]@bajajcapital.com and our Service Team will get in touch with you as per your convenience .

                            Please feel free to contact us if you require any further assistance or clarification.

                            Thanks & Regards..
                            Bajaj Capital - Client Servicing Team
                            Toll free No. :[protected]
                            Asi123's reply, Sep 19, 2021
                            Did you got your money back???
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                              anigam24
                              Oct 14, 2020
                              Resolved
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                              Address: Bajaj Capital, lalghati, Bhopal (MP) 462030

                              Hi,
                              My father was approached by Bajaj Capital agent via call who claims that he been selected as a lucky CUSTOMER from the submitted coupon that he was given at a petrol pump 4-5 months back. He forces my parents to come and collect their gift. On reaching there the 2 agents pitched the Exide insurance life plan saying that he will get extra benefits from Bajaj Capital like holiday package, jobs for the kids, etc. They mind washed my parents mind and didn't allow them to call their children for second opinion. They told it will be waste of time discussing with their son as the money is yours and you can take your own decision. They came along with my parents to our house to collect the documents at night and told them that the documents need to be submitted today only if you want to have the other benefits of Bajaj Capital. They ask my father to go to ATM and transfer the money now. My father who was not thinking in his full capacity got agreed to them and went to ATM to transfer the money. He transferred 50k rs and remaining 25k rs they asked to give either as cash or cheque. My mother in between this managed to give me a call and explain the situation to me. I immediately asked my father to stop whatever he was signing or doing. I was late since he already did the half payment. I fought with the lady agent that what was the urgency that she had to come late night to collect the documents and forced my father to do the payment. When I cleared that we won't be signing any form and will not take the policy she started threatening me that now she cannot do anything. The policy needs to be submitted and after issuance we will receive the policy bond and have 15 days for free look cancellation. My father refused to pay the remaining amount and asked them for the refund. They are not responding me now and still giving ### reason that in order to get your money back policy needs to be issued first.
                              We have received the notification mail of money received from the Exide life insurance giving the proposal number as well - MC225238
                              Plus the amount of 50k as received and the transaction ID.
                              Please look into this and guide us what can be done to get our money back. This is clear case of fraud.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Bajaj Capital customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2020
                              Bajaj Capital Customer Care's response
                              Dear Sir/Mam,

                              Greetings of the day !!

                              While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal . Please share your contact details with us at [protected]@bajajcapital.com and our Service Team will get in touch with you as per your convenience .

                              Please feel free to contact us if you require any further assistance or clarification.

                              Thanks & Regards..
                              Bajaj Capital - Client Servicing Team
                              Toll free No. :[protected]
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                                Er Mohit Shukla
                                from Powai, Maharashtra
                                Oct 14, 2020
                                Resolved
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                                Address: Shahjahanpur uttar pradesh

                                Maine 13 September ko policy lee kissi Bajaj see Maine cancel Kara diya tha Jo kul 16500 RS kee thee jisme Maine 7500rs cash diye the aur 9500 RS online atm se transaction kiya thaa jiska online refund mere account Mee abhee tk aaya nhee hai
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Bajaj Capital customer support has been notified about the posted complaint.
                                Dear Sir/Mam,

                                Greetings of the day !!

                                While we have noted your concerns, we would like to connect with you for a better understanding & requisite redressal . Please share your contact details with us at [protected]@bajajcapital.com and our Service Team will get in touch with you as per your convenience .

                                Please feel free to contact us if you require any further assistance or clarification.

                                Thanks & Regards..
                                Bajaj Capital - Client Servicing Team
                                Toll free No. :[protected]
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