Bajaj Capital — Very bad service

Address:

Kolkata, West Bengal

Dear Sir/Madam

I am a Bajaj Capital Customer for the past few years; I had invested in HDFC Top 200 Growth and
also at HDFC Equity Growth Fund.

When I went to your
office at BF-192, Sec-I Salt
Lake 700064 Kolkata, West Bengal branch for redemption for the first time on
31st December, they had taken the form along with the needed signatures.
But as the partial amount was credited
to my linked A/C, I asked about it to your BF block Office. They said that we
said to redeem only one of the funds IN SPITE OF TELLING TO REDEEM BOTH AND
ALSO PROVIDING THE CONTACT NO IN CASE OF ANY OTHER REQUIREMENTS.

However by seeing your service, we dropped the idea of
redeeming the second one.

On 24th of
March, we decided to redeem the second one that had not been redeemed by your
office as the NAV's were at a good rate that day. We had again went to your office that day and submitted the redemption
form and told him to check properly if any other formalities need to be done as
we did not want any sort of default this time. He said casually to submit the
form and move on.

On 1st of April, the money was still not credited, and we decided to
ask the office.

When we called the
HDFC CUSTOMER CARE, they said that no redemption request had come yet, thus
we had again called up your Office.

This time
the man had answered the phone saying that 'YOU HAD LEFT A SIGNATURE''As I
replied that you had checked that time and everything was correct, he started
yelling and saying that if you make mistakes, what can I do!!!Shall we then
leave our office and search for your details???

If this kind of nuisance keeps on
going at your office, then I think it’s
better to complain to your higher authorities such as consumer court.

This is not a new
thing that your company has been doing for past 5 years.

Sorry to say that I am discontinuing all my investments done via
Bajaj Capital and don’t want any further phone calls on my no calling me every time for new schemes and in
case we say we are not interested, they start using filthy languages.