[Resolved] Bajaj Finance — Account Number wrongly entered for EMI.

Sivaraj Anand

Address:

Thiruvananthapuram, Kerala

Hi, I have purchased one Toshiba TV from QRS Trivandrum.I have made this payment through Bajaj Finance loan facility.The amount of 2700 /- has been debited for every month from my HDFC Bank account.During this payment Bajaj Finance provide one EMI Card.After the completion of my TV EMI, I have purchased another product from QRS using the Bajaj Finance EMI card.But this time the bajaj finance people wrongly entered my account no.At that time I did not know that. I Due to their fault, the amount not debited on time.So the ECS has been bounced.The bounced amount charge is around 420/-.This is happend in last month.After this I provided my account details to Bajaj Finance.But like last month the amount not debited yet now.An another bounce charges I have to face in the next month.So the total loss will be around 840.Please do the needful ASAP. If anything call me on this no - [protected] Sivaraj A

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Sivaraj.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap.

With regards,

WeCare
Bajaj Finserv Lending

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Dear Customer,

We wish to inform you that swapping for your loan account number 4140CD01499811 is effective from the month of May, 2014. Further, we wish to inform you that we have not levied any penal charges towards loan account number 4140CD01499811. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

With regards,

WeCare
Bajaj Finserv Lending