Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2596
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2758
down
927

Phone:
Phone:
up
1639
down
701

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2596
Pending
0
Resolved
54
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (251)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — bajaj finance unwanted debit of rs.117 from my account. please justify

 psn007 on Aug 18, 2018
Hi, rs 117 has been debited from my icici account yesterday through CMS/[protected]/BAJAJ_AUTO_CD__4020CD00215575

I don't have any dues on bajaj finance. Kindly clarify on urgent basis otherwise i will force to go to consumer court. Please provide the refund at the earliest. Unwanted debit without notification.

I don`t have any loan pending and not using bajaj finance for last 2 years.
my client id is 3009268.
all dues are paid and all of sudden 117/- dedicated from by bank account.
Please clarify....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — not give information & help for personal loan application

 Sargar on Aug 15, 2018
Dear sir, i rushikesh sargar ap phaltan dist satara, i selected for your personal loan schme but still i working in central bank of india shinoli in pune dist. So i am can. T come at phaltan for submit loan documant, that types of information gives to our phaltan branch staff but those are not help me or not leson my problem so please help me thanking you rushikesh sargar [protected] /[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan against policy 0%

 Mahesh4686 on Aug 15, 2018
I got call last week from bajaj finance bharti axa company, u r selected customer and we provide u 0%laon on policy 2 lacks to 10 lacks please send doc. On whatsapp no. I send my doc. Such as pan card, adhar card, and bank pass book photo then after day company service provider name prachi call me sir u r cibil score good that is over 800 and we provide u 9.50 lack loan against policy . U pay us by DD first installment or policy installment ₹95000/- and after 18 days u got loan disbursement on u r account by Rtgs, u don't got loan u cancelled the policy and refunded u r ₹95, 000. this fake or...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi paid in time still asking to pay penalty & emi is due

 cirag on Aug 14, 2018
As per given photos attached below, i have every proof that on time of payment through Bajaj Online payment there was only one payment Due showing and it was Amount of Rs 3239/-
which i had already paid in time.

Because of your website malfunction or any of reason from your end, why do i face problems

1.Daily calls from your customer care executive which is called Mentally harassment
2.Penalty charges which is called Cheating even after paid in time

I have each and every proof from your customer care phone calls to photos...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — getting repeated calls

 Tapendu Mandal on Aug 13, 2018
I am tapendu mandal, from shibpur, howrah, west bengal. Daily 5 to 6 times phone calls from bajaj finserve comes regarding taking loans. Sometimes they call it at late night. These calls are from some autogenerateds numbers. So, you can not call back. I am not interested to take loan or availing any other services from bajaj finance service. There is no option for unsubscribing the service. So please stop the same if not than i shall move to consumer court. My mobile no.[protected]....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — urgent resolution

 carol johnstone on Aug 12, 2018
My husband paid emi for every month but no message had come on the phone whether the amount is getting deducted or not. We went to the store to complain about this but they said that the company is messaging and will message from next month or check the bank but the bank said that it will come from bajaj finance. We were played like football. However we were told from the store that in july it will get over but as usual no messages came from bajaj and then suddenly a call is received that i have to pay 2800 (Which is more than my emi around 2300) and telling me to pay tomorrow. What nonsense this...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — marketing calls despite loan availed

 diff_2013 on Aug 11, 2018
Hi,
We recently availed a loan from you. We have had some expenses that were being covered by bajaj finance loan department and we are glad that you offered us loan.

Despite the loan has been sanctioned and already processed, we keep on getting calls (Marketing calls) from bajaj finance asking if we have any loan requirement.

We don't understand this, why would you call us again & again at least till this tenure is over again asking us for any loan requirements?

You are expected to stop such marketing calls to at least those who have already...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — fraud on personal loan

 panchal N M on Aug 10, 2018
I Nagarbhai Mafatlal Panchal residing at Nava Naroda Ahmedabad applied on line for personal loan of Rs. 5.0 lac to Bajaj Finance on 0% interest. I got a call on my mobile from Bajaj Finance Pune Representative Kanika 's Mb No.[protected] that we have received your application and its approved. you will getconfirmation letter on your email and you have to sign loan Agreement which we are sending. I sent it duly signed by me.
After that I got the confirmation of approval of Loan on my email address through Mr. Adarsh Guliya. After that said that you have to pay two instalment of Loan amount...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unnecessary interest rate

 Gourab Mahapatra on Aug 9, 2018
Dear sir
urgent clarification against personal loan no 580pht83444598 which was approved for rs 32300/- on 03 aug 18 and the amount of rs 200000+99950 credited to account on 03 aug 18 instead of the sanctioned amount.

As per loan agreement the interest rate for the loan @ 9.82%. However emi for the said loan should be rs 6800/- but as per your calculation its showing the emi rs 8027/- per month and how it possible

request mrs anuja who sanctioned my loan to call back me urgently for further clarification neither i will go through the legal procedure my no [protected],...
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finance — request for list of documents and foreclosure letter

 manojsanas on Aug 8, 2018
I have borrowed loan of 42 lac vide loan account number 405fsp31608699. Now i want to sale the mortgaged property and the buyer want to take housing loan from other bank. I have requested many times though mail and app to issue foreclosure letter with outstanding amount and list of documents but no response from bajaj finserv. Their customer care number in only for emi cards......
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — do not call to my mobile number 9845408342

 Muthu1987 on Aug 7, 2018
Hi bajaj team,

You guys are killing me like anything by calling on my mobile number ([protected]) on daily basis, per day i'm getting 10 calls from bajaj. Going forward request to stop calling/messaging/emailing me or else i will take this issue to higher level.

Hope you understood. Thanks in adva...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — bajaj finance marketing calls

 Rahul Tantak on Aug 7, 2018
Hi
My number is registered in dnd and still i am getting many many calls from different number everytime from bajaj finance. This company must be fined heavily for breaking the dnd protocol and keep calling people by storing their mobile numbers from unsolicited sources.

I have tried many times to tell the caller to remove my number from their list for over a year now. Still every week i get 2-3 calls from them. Not sure how and from where have their got my number....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — request and warning to remove my number - 9300933377

 seopradeep on Aug 7, 2018
Hi sir/mam,

I don't require any personal loan so i request you to please remove my contact number from your database. I am really fed up with the daily calls around 6-8 times from your end and requesting again to remove my number else i will file a case against you for the same.


Thanking you,

Regards

Pradeep soni

Mob. No. [protected]

Mail id - seopradeepsoni@gmail.com

Linkedin - https://www.linkedin.com/in/pradeep-soni-digital-marketer/...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unwanted calls for loan everyday

 jigar7 on Aug 6, 2018
My mobile no. is [protected] which is registered for DND. However, i still keep on receiving 2-3 calls per day. Inspite of informing your representative in each call that my number is on DND and please update your records that i dont need a loan and i dont want to receive any calls in this regard. Please update your records or face action if i face any further harrasement on this account...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — personal loan interest

 Sivaraj.ddd on Aug 5, 2018
I would like to have your kind attention about a loan of Rs 200000 I have taken from Bajaj conservative details of which is below.

Loan amount:200000
Tenure (in months):60
Rote of interest:19.87

As per of my calculation, following are the details that should be there.

Monthly payment(emi):5299
Total interest payment:117911
Total payment(principal interest):317911

As per the details received from Bajaj conservative

Monthly payment(emi):6595
Total interest payment:195654
Total payment(principal...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — cancellation of extended warranty

 mahalingaiah Mahalingaiah on Aug 4, 2018
Sir,
My customer ID is 67727837.I purchased refrigerator for ₹17, 000. EMI is ₹ 417. Due to extended warranty extra ₹333 have been cutted from my account. Since the service is taking money and I don't want to wish to continue with the extended warranty, I wish to cancel this service.So please cancel my extended warranty to my refrigerator.
Thanking you,
Mahalingaiah SM...
Complaint comments  Read comments [1]Complaint category Refrigerators

Bajaj Finance — about closure of my loan

 Drparth on Aug 3, 2018
We applied for personal loan but ir executive misguide us and now we want to close the loan but none response from ahmedabad branch. We are in bery stressful comdition. We think about big fraud to us by your company. Nome is responding on mail. Please do needful. Your customer service is very bad. None is responding. They dont know the process how to close the or cancle the loan. I think they are unskilled....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — 118 bajajfin_mndtvrfchgs

 Ramdhakad on Aug 3, 2018
Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_12/july/2018. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unethical behaviour and unauthorized way to process the loan

 सुजीत राय on Aug 3, 2018
Date of incident-
16/7/2018.
My father needs some amount for urgent work. And he has bajaj finserv card. So, therefore he thought he should ask them to. So, he just made a call to them knowing the basic procedure of taking loan and percentage of loan and tenure etc.

Cce person asked him to share otp you'll have receive on your register mobile number and for check your details. So my father did the same.

Then further he said that you are eligible for your demanding loan amount and he sent loan agreement and needful documents in mail id providing by my father.
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — 5-6 times call a day for loan

 prasad_patil9 on Aug 2, 2018
This is regarding getting lots of calls from Bajaj Finance services on [protected].

My number is already registered for do not disturb category.

I don't want any loan or any kind of card or any kind of services from Bajaj Finance. this is it getting really irritated, as you gets multiple call each and every day from them. please stop this.

Regards...
Complaint comments  Read comments Complaint category Credit Cards

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