Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
3147
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2976
down
1025

Phone:
Phone:
up
1772
down
760

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
3147
Pending
0
Resolved
78
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (356)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — stop calling for loan.. i am not interested

 Rakesh Gujrathi on Oct 13, 2019
Number of times i habe been told to your executive but still they arw calling. It is irritating now and i would do whatever complaints under it come, consumer, police, etc if it won't stop.

Jihad taken loan and that also re paid on time now i don't need any loan so please don't call me everyday. This is mental harassment as everyday getting call from bajaj 3-4 times which is ridiculous. Please take appropriate answer or elder i will definitely do it will all these people who all suffering so that your license should get canceled....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — calls from bajaj finance multiple times a day from different numbers

 AnuradhaVerma on Oct 13, 2019
Hi, i receive incessant calls from bajaj finance multiple times a day from different numbers. So even if i block one number, they call from another. I have repeatedly told all the callers to remove my name from the list as i do not need any financial help but no avail. Some numbers are[protected], [protected], and many more.

This needs to be taken up seriously....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — misbehaving & illegal activities by collection/recovery agents of bajaj finserv ltd.

 KarthikeyanSiva on Oct 11, 2019
Dear sir /madam,

Today morning (11/10/2019) by 10:30 am one of the collection agents whose name is deepan, mobile number [protected] approached my home for collecting the loan amount which was out of due date for 6 days. (Kindly note this loan was received by my brother viswanathan who is out of station due to official work). This collection agent started shouting us before our neighbors which is not supposed to do as per norms for rbi. The collection agent threatened and used abusive words with my mom and me for repaying the amount who looked like local gundas who refused to show...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — payment done yet recovery agent come at home and harass

 Rohitmistry on Oct 11, 2019
We are having an agreement with bajaj finance agreement number : 6m1rcdey827643 the balance was well maintained the bank before the due date of emi. Due to some reason the emi deducted from bank on 11.10.2019 instead of 07.10.2019. The recovery manger mr. Jigar patel from silvassa branch come to our home and start demanding money of emi with penalty with knowing anything and started harassing our family member. I kindly request you to take necessary action against him....
Complaint comments  Read comments Complaint category TVs

Bajaj Finance — want to cancel ecom cpp telebinding

 jasmin savani on Oct 10, 2019
Hello,

I bought a mi 7s mobile phone
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no. 428etbew849888
Policy name: extended warranty,
Policy owner name: jasmin savani,
Premium: rs.1, 206.
Please cancel my extended warranty

Thank you
Regards
Jasmin savani...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — personal loan against insurance policy of bharti axa

 Rashmi nagvekar on Oct 9, 2019
I got a call yesterday saying that i will get loan from bajaj finance against insurance policy of bharti axa at the 0%rate of intrest but provided i need to pay 1 year loan installment in advance for a insurance policy that to before sanction the loan. I got dought and i check in google about it and come to know it's fake and already many people has complaint about the same since 2015. I called her and asked about google complaint and she cut the call. My only concern is the 2 reputed company names are taken for this fraud so both the company should take action against this fraud. I am giving their...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — frequent unwanted phone calls

 Lakshana Keshav on Oct 9, 2019
I receive unwanted calls from bajaj finance offering loans even though i have informed mytiple times that i am not interested. I had an emi card from bajaj finance in 2017. Inspite of submitting request for cancellation of the card, i have been receiving unwanted phone calls every other day for the same reason. Their customer service is of no help....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — mi tv

 kundeek on Oct 9, 2019
Recently i have purchased mi tv and you'll are deducting my cpp charges without informing me. I want to stop that cpp charges which are deducted from my account. 4t8dtbff225936. Kindly do the needful as early as possible. As it becomes very difficult for me to pay. And extended warranty is alredy taken by me when the person had come for installation of the mentioned product. And repay me the already deducted charges. I want to cancel the cppcharges as early as possible. Thanks....
Complaint comments  Read comments Complaint category TVs

Bajaj Finance — loan status is active and noc not issued

 vishu121 on Oct 6, 2019
Respected sir,
I purchased a bike bajaj pulsar 180 from ojhar nashik. I paid all emi but my loan status shown active which is facing too much issues.
Loan id: l2wnas04861527
Model : bajaj pular 180
Name: amit kumar vishwakarma
Email: kumar. Amit.1142 @gmail.com
Address: 3d 606 awas vikas hanspuram naubasta kanpur uttar pradesh
Pin: 208021
Mob: [protected]
Kimdly closed my account and issue noc to my address and email id....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — charging emi for my purchase

 ortonarjun on Oct 6, 2019
I bought loan from bajaj emi card 555ecfdz579593 loan number, i failed to pay for 1 month but they charged like 295 for 10 times
Bounce charge i talked to bajaj agent they said that is bounce charge, it is auto generated, so they won't do anything, it will take like how much they presented ecs if they presented for 100 times means, wth cheaters bajaj really worst i have ecs with state bank of india really pissed off so much please help me...
Complaint comments  Read comments [2]Complaint category Banks

Bajaj Finance — noc for bajaj finance loan number 592000762

 khajamannan on Oct 5, 2019
Hi sir
Can you provide me noc as well update the remarks made in cibil about my payment for loan number[protected] taken for bajaj discover for a amount of inr 35000 dated 15/11/2006.
Sir, i have made complete payment for the said amount (Principle+ interest) with an emi of inr 2188 for a period of 18 months.. I searched your office in warangal for 2 years but i couldnt find it for a long period and after paying all emi, it shows as "written off" in cibil report
Can you please update it

Khaja mannanuddin...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — stop calling me bajaj finance

 tsetend on Oct 4, 2019
Seriously what is wrong with bajaj finance people? They keep calling me more than 8times a day everyday even when i told them not to call me anymore. It is getting really annoying and feel like they are harassing me with all these calls. I blocked their numbers but they call me next day again from a different number. This is crazy. Please stop calling me!!...
Complaint comments  Read comments [3]Complaint category Business & Finances

Bajaj Finance — flexi loan asking for emi without providing the sanctioned amount

 Anujk365 on Oct 4, 2019
Hello team,

I have taken loan in august month, and they didn't deposit the amount in account till now. When checked on bajaj portal it is showing all amount in use and i got a notification to the emi. Which is unreasonable, and when i complaint, they have closed my request without resolving my issue completely and asking me to pay emi and they are saying we will giving you amount now.
.. If they giving the amount now than why need to pay emi unreasonable.

I have tried get help from many ways. And finally here also.
You also ignore it i will go till i get...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — cancel mobile insurance as it was auto generated by bajaj employee

 Sneha0898 on Oct 3, 2019
Dear Bajaj Team,

This is to inform you that we have not applied for mobile insurance that we have purchased but your worker had applied the insurance on his own, although we are not interested in any type of insurance for the mobile we had purchased.

We had telephonic conversation with bajaj finserv but they are not listening and just providing us new contact details to talk with, we had also visited bajaj office at NSP but they also didn't cancelled the insurance and asked to update the email id and mail our problem but our email id are also not updated we have also...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — unwanted calls for loan

 Saket_dashputra on Oct 3, 2019
Hello

I am receiving frequent un solicited and unwanted calls on my number + 91 [protected] from bajaj finance. The calls are made more than twice in a day. I do not require any loan. Please stop these calls immediately.

In case if any further calls, i will have to take legal recourse and report to police for harassment and consumer court.

Please action immediately.

Thank you

Saket dashputra...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — complaint against bajaj finance for unnecessary calls for loan on daily 5 - 10 calls /per day

 Dhamodharan Shanmugham on Oct 1, 2019
Team,

It is ridiculous that daily 5 to 10 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. 

I clearly informed to the executives who called that I am not interested to take any loan and several times I have requested that please do not call or SMS me for loan requirement. 

I am so irritated with your phone calls that it pisses me off as I see your numbers. 

Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.

So far,...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — annoying calls, sms and email everyday

 Shravanth Prasad on Oct 1, 2019
This company has been sending promotional emails, sms and calling multiple times on phone everyday. My phone is registered with dnd but still getting calls from personal mobile numbers. Very much irritated/annoyed with this constant pestering activities. Kindly take an action against this company. Regret being a customer to this unprofessional company....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — daily promotion call and disturbing my private life

 Sadaquat Khan on Sep 30, 2019
I have raised an official compaint against bajaj finance to their tech support and they ensure me i'll not get promotional call from them. As per their instruction i have activated the dnd as well but now these people are calling me from their personal number. I have list of numbers from bajaj finance that i blocked and it is 50 + now.

Please take some action against them as i am feeling bit agitated now and planning to commit suicide if it won't stop.

P. S. I don't want any loans/insurance anything from bajaj finance group...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — cyber fraud inr 142000/- - gauri deshmukh

 Gauri deshmukj on Sep 29, 2019
Dear sir,

I received call from bajaj finance for personal loan purpose under pradham mantri yojana from amit banerjee ([protected]/ [protected]) then he approved my loa. He requested some amount for stamp duty. I paid him inr 20886/- as per below massage received from your end.

Dear gauri,
You are requested to pay your fdf documents & stamp duty charges with 18% gst on it of rs.17, 700/-only directly in following cfa (Chief finance accountant's account:-
Account name:-mr. Rahul bhatia
A/c no:.[protected]
Pnb bank new delhi branch
Complaint comments  Read comments Complaint category Police

Bajaj Finance — cyber fraud

 Gauri deshmukj on Sep 29, 2019
Dear sir,

Please note some payment made from my account as an pradhanmantri mudra yojana loan purpose. But he is fraud. I have paid total 142, 390/- to him please take legal action against him. We have to save another people from this guys.

Name - sonu kumar raj
A/c no - [protected]
Ifsc code - fino0001001
Please feel free to contact mi.

Gauri deshmukh
[protected]...
Complaint comments  Read comments [3]Complaint category Security Services

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