Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2801
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2882
down
989

Phone:
Phone:
up
1721
down
736

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2801
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (297)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — selling product by hiding all the charges

 kartheesh muthuvel on Feb 22, 2019
Bajaj finance sales team make all false promises and hide many charges just to sell product by highlighting only the benefits. However hide all the charges like Annual maintenance charges, Insurance, Financial fitness report, processing fees charges, etc.. Charges are high sales team hide all the information and cheat customer. Never believe bajaj finance sales team and their product.

They fool by saying no pre-closure charges, foreclosure charges. Multiple withdrawal/deposit allowed but hide what all extra charges is applicable. In case of processing fees also they will say cashback...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — credit dispute

 aanchalraaj on Feb 22, 2019
Recently when I applied for a loan, then I came to know that there is some issue in my CIBIL score

While further investigation on it I came to know Rs. 56, 154/- showing over due against me, for some consumer loan of Rs. 10396/- which I have taken in 2011.

It may be noted that, I have never been informed about this overdue by credit institute in last 8-9 years.

Then CIBIL provided me account details as following
Name of the Credit Institution: KOTAK BANK
Loan Account Number. : BF3C024388

I contacted kotak bank, they directed...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — 117 deduction

 Rakesh Gatla on Feb 21, 2019
Hello,

Baja Finserv has deducted Rs. 117/- from my BANK OF BARODA savings account without any reason. I don't have any outstanding amount with Bajaj Finserv. How can they deduct any amount from my account while I don't have any outstanding amount. Please refund my amount as soon as possible and block this unwanted card of Bajaj Finserv.
Contact me at rakeshgatla89@gmail.com if needed. My BOB bank a/c no [[protected]] has been debited by Rs. 117 on feb 21, 2019 by Bajaj Finserv. Please resolve this issue at your earliest.
contact no: [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — two semis for one product

 Sarbartha Chakrabarti on Feb 20, 2019
Hi,

I had bought a 40" led tv (Samsung) from reliance digital, axis mall, kolkata on 07/04/2017 18:16:41.
The emi's were charged from my citibank account.
The emis have been fully paid off. When i checked that account i found 2 emis running together (Rs.3333, and rs.3328).
Then i checked one of the statements and found that for the same product, i have been charged twice through two loan nos - 4100cd37810163 and 4100cd47964934. The latter being the actual.
Please suggest what needs to be done.

Regards,
Sarbartha...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — vas charges

 ashish.seth on Feb 20, 2019
Hi,
I bought a Ac through bajaj finance. I missed some of the emi payment but made the payment through bajaj online payment option on their website. Now that the loan is completely cleared. I have recieved a legal notice for emi payment of 7, 230 for VAS services.
On checking the loan account number 4010VS78712508 which i recieved on the message. I notice that for a loan amount of 3231, I have an overdue of 7, 230.
I have called on the customer care number so many time as well wrote a mail to them but there is no solution to this.

Can I get some reaponse as...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — clubbing my interest free loan or personal loan

 ManKe@# on Feb 20, 2019
My name is Manish Kohli,
I want to apprise you that I have applied a personal loan request of Rs 80000 Agreement (account) number 401PST56957353 in page no.1 of attachment and that was approved with rate of interest mentioned was 33%. And page number five of attachment shows that rate should be between 12% to 14% as per advertisement. Amount disbursed on 29th October, 2017. Details are as follows which are introduced to me before loan approval by your officials.
Loan amount requested: Rs.80000
Principal made by you:Rs.81594
Amount disbursed: Rs.72595
Interest...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unnecessary harassment personal loan

 Nikki Chadha on Feb 20, 2019
I have a flexi loan with bajaj finance. My emi is 15000 a month. Every month i miss the payment on the 2nd but by the 20th or max 25th of the same month i make the payment. I am doing this because i don't have a job for almost 2 years now. I have a medical condition because of which working is become difficult for me. Even after paying within 30 days i get harassment calls from bajaj because those guys want to achieve their targets and will harass by saying "we are sending people home and we will see how u don't pay when you get humiliated" i am not even delinquent 30 days then how am i being treated...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — forgery under the name bajaj finance

 chetanmchaudhari@yahoo.com on Feb 20, 2019
This has reference to the phone calls received intimating calling from bajaj finance from mobile nos.[protected], [protected], [protected], [protected], [protected] started from 05.06.2018 intimating me purchase life insurance policy of bajaj allianz life insurance of rs. 10 lakhs on which i will be granted mortgage loan of rs. 10 lakhs with a quarterly premium of rs. 25000.00 & told me to send my kyc documents, attached loan application form having bajaj allianz life insurance company ltd, having its pune address, my bank details.
Further they intimated me to transfer the quarterly premium of...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finance — abusive recovery agent even after paying emi

 balakris9 on Feb 18, 2019
Even after paying my delayed emi with fine i keep getting a call from [protected] harassing me for paying up. The first word coming out of his mouth are obscenities and he is threatening to do physical harm.

I have no idea why bajaj finserv have employed such bullies in their organisation. I am deeply regretting now to have taken loan from bajaj finserv....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — still getting spam calls from bajaj finance

 akash21391 on Feb 16, 2019
I have never applied for loan or any of the facilities that bajaj finance provides. Still they somehow got my mobile number and started calling me. I getting a call daily and sometimes more than 2 times a day.
Even after requesting many times, they don't stop calling.
Are they dumb or what.

Requesting to please remove my number from their database. I don't need any of their services. My number is [protected]
Thanks...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — incomplete information about terms & conditions of extended warranty

 Mou Mistry on Feb 15, 2019
We have bought extended Warranty Policy # OG[protected] of our LG Side by Side fridge through Vijay Sales at Bajaj Finance. There were no terms & conditions being clarified about paying extra for Loading, Unloading or Transportation if Fridge to LG Service center. Moreover, we were also not informed that bill will not be paid directly by Bajaj Finance to LG Service centre, Bajaj Finance can only reimburse the bill and we have to pay from our pocket to LG Service centre. We struggling to solve this matter with Customer Care department & Grievance Redressal department for past 2 months but...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finance — about the very bad behaviour of one of your customer care caller

 Hassena on Feb 15, 2019
One of your caller called and zaid to my mom katora lehkar bheeg maang.. And instead off apologising she said kuch nhi kar skte tum mera.. The issue was just a missunderstading off one instalment off just 1730 rupees.. She used very bad language. Her name is priyanka (Pranjal) i have the recordings to. The way she talked.. And 50 times a day we get called.....
Complaint comments  Read comments [1]Complaint category Washing Machines

Bajaj Finance — getting unwanted calls from bajaj finance

 Santmaurya on Feb 15, 2019
I am getting call from bajaj finance for personal loan since more than a year and every day getting 2-3 calls. After intimating so many time still getting call from different number all though blocked few number. Without taking loan getting harassed by them, i will have to go consumer court for such harassment if it is not stopped. These calls impacting my day sleep as working in night shift as well working hours also

Stop calling me.

I would request all the people not to take any loan from bajaj finance, if they are harassing me without taking loan, think about it...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — loan account status

 Surinder Nakai on Feb 14, 2019
I am already existing customer and my LAN no. is L2WNGL00872430 dt.[protected] which I got after several from my bank account. But unfortunately my cell no. is not registered with you . Sir, please provide me my status and statement of loan with branch name.. My e-mail id -chiragindustry3@gmail.com and cell no. [protected] .LAN no. L2WNGL00872430... Actually this loan is shown in my cibil but I do not know how and why it is reflected in my cibil account .Kindly remove the same from my cibil so that my cibil does not get affected... I have complained so many times to the customer care through e-mails,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Finance — call from delhi investigation officer to pay loan amount which was fully paid 2 years back

 Genie Aks on Feb 13, 2019
Hi, i got a call from delhi officer saying pay the amount or else we will file a case against you.gave a number of so called advocate and he also threatened us and forced to pay the money.i asked bajaj finance for clarification after money transfer and they are saying blah blah amount.and said warranty amount is not paid.bt if warranty amount was not creadited then how did they change my tvs part withount amount?premium is 1088 n i paid 26000.i m going to file case against bajaj finance ppl for harrassing me...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — to cancellation all services of bajaj finance.

 gunnidh on Feb 13, 2019
The manager/ceo
Bajaj finance company
Subject:-to cancellation all services of bajaj finance.

Dear sir/mam

I am amritpal singh bajaj card holder of your finance company. Deduction of money without any information is totally meaningless. Money has been debited from my obc account (Transiction number is - [protected]) for ddr bajaj finance as annually charges, it is very painful to see that company like bajaj finance are deducting money from savings account without any kind of information or any consent. Many times i wentt to your office in ranjit avenue...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — refund of rs 1180 for auto renewal of elite card (blocked card)

 SUNIL JANKAR on Feb 13, 2019
Rs 1180 has been deducted from my sbi account for auto renewal of bajaj elite card (Blocked card) for which transaction reference no is p[protected] tr for ddr bajaj-auto, they have deducted this amount without sending any prior information/notification like sms or official mail.
When i contacted them they have told we will refund you money as as possible. I am communicating with them since january 19. By mail or call
The number which they have provided for elite card department, either are not reachable or nobody picking up call....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — personal loan - ravi kumar

 ravikumar mopidevi on Feb 12, 2019
I wanted a Bajaj Personal Loan of 1 lac. I have applied for a personal loan and the sales representative Swathi has not informed me very clearly that i need to pay TDS, GST NOC Charges for 1 lac loan at bajaj. Every day they informed me that i need to pay 20k as TDS, 30 K as GST and 20 SGST to clear 1 lac loan. Today 12-Feb-19 they informed me to pay another 20 k as the loan sanctioned is 3 lac as per them. But i need to pay only 1 lac. This is just not believable. I think i lost my Rs 70, 000 by paying to bajaj for getting 1 lac loan amount. Please help in getting my paid money without any conditions...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — sbi charge for failed mandate txn bajaj finance.

 sai12121 on Feb 12, 2019
Sbi charge for failed mandate txnbajaj finance 295 *2 times... I was paid my loan payment on 4 days back. But they charged again 295rupees on yesterday... They even charge 1 week back same amount.. Kindly check about that.. Previously i was missed my loan date.. After i was paid with penlaty fees 4024 + 600 + 4624.. I received a confimation message about paying.. But yesterday they charged again.....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Finance — bajaj finance deduction of amount from my account info: bajaj fin mndtvrfchgs april-18

 syedmd01 on Feb 11, 2019
I have bought the ac in the month of april'18 and i have paid all charges required for the card formation
On dated 11.02.2019 i have observed that the amount of rs 118 has been deducted from my account as mentioned above in the subject. I do not understand that why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi card....
Complaint comments  Read comments Complaint category Business & Finances

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