Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
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2682
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2850
down
972

Phone:
Phone:
up
1704
down
721

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2682
Pending
0
Resolved
64
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (276)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — purchase of sony android tv

 rajivranjan_7 on Dec 12, 2018
Purchased sony tv from unique enterprises new delhi in nov, -18. on EMI
basis for 14 months and also ensure that will be deducted from Dec-18 .EMI- 3500/- fixed for tv and for insurance Rs.5800/- for two years through EMI- 414 Total EMI 3914 Has been fixed by your agent.But deducted in Nov Rs 2946/-
from ac no .4010CD[protected] & Rs.1308 ac 4010CD90834785 & in Dec Rs.2916/-, Rs.1278/-. I request u to cancel insurance & refund excess amt which deducted. Regards...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — complaint for increased premium amount (master policy number og-17-9999-9960-00000004)

 Vijaysingh2855 on Dec 12, 2018
Dear Sir/Ma'am,
Greetings from Vijay Singh !!

Details of Policy

Master Policy Number : OG[protected]-00000004

Child Certificate Number OG[protected]-00015983 Policy Issued on 21-DEC-2016

Child Certificate Number OG[protected]-00032530 Policy Issued on 04-OCT-2017

Child Certificate Number OG[protected]-00067265 Policy Issued on 12-OCT-2018

When I bought POLICY, Your exicutive told me that the premium will remain the same for 60 years, it will not changed. BUY PREMIUM IS INCREASED. Kindly...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — amount deduction

 Danish94 on Dec 10, 2018
Dear sir,

I have already paid my all emi. Still amount of rs.295 is deducted from my sbi saving account. I have sent several mail this to wecare and higher authority of bajaj finserv, but they are not replying on time and they are blaming to bank regrading this amount deduction. First they told that loan account number 4l6ecf85486195 is pending and after sending the no objection certificate for the same, they are blaming on sbi. I don't know, how i can get my refund. Kindly do the needful.

Regards,
Syed danish...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unauthorised charges for 117.00

 Srinivasan Visvanathan on Dec 9, 2018
We have been charged rs.117.00 by bajaj finance. On checking with them, we got confirmed that there is no existing active relationship with bajaj finance. The emi accounts have been closed for more than 2 years. My email i’d is srinivasan. Viswanathan@gmail.com. The customer service number provided is not responding to calls and it is switched off. I’m...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — noc awaited

 manjotsinghgandyok on Dec 8, 2018
I had taken a two wheeler loan in 2004 while i was staying in himachal pradesh, by some unfortunate events there was a bounce of 1 emi. Although i paid the bounced amount myself along with the interest/penalty, i discovered only recently that it is still standing and the amount had increased to rs 7000. The amount was paid in cash on 22nd nov 2018. (Lan[protected], i was told that i will receive the noc in 5 daysbut unfortunately i have still not received the noc. I have to improve my cibil score which still says that the loan was written off. Kindly reply....
Complaint comments  Read comments [3]Complaint category Auto Insurance & Loan

Bajaj Finance — please cancel my mobile insurance

 Ma Sanjay Paikrao on Dec 7, 2018
Dear sir/mam, this is to inform you that recently i had purchased policy no: im2137458 from my bajaj finserv lending emi card with. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs. 320/- besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finance — double emi deduction for december month 2018

 Anuroy Bhat on Dec 7, 2018
Amt of 1504 and 3438 was paid on 5 dec 2018 through advance payment link on your registered site as was due on 2 dec and 5 dec respectively, the tranx was successfully recieved toward tranx id no pjkb[protected] and pjkb[protected] respectively.
Today again rs 3438 was deducted by you and showing rs 1504 as pending amount.
Note - you may please clearfy why rs 3438 is deducted twice and why rs 1504 is showing pending when both the payment had been done in advance.
Regards
Pn bhat...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — bajaj finance bad to collection

 rajesh shalini on Dec 7, 2018
I have faced the same situation with bajaj finserv. I have paid my emi's regularly for the last 1 month but due to some bank issues, i have been paying the emi's at a later date and have received threatening calls from their recovery agents and the same person i dont his name mobile number is [protected] has been calling me. I had to make a call to the police but that did not stop them. I even wrote to the board of directors of bajaj finserv but that did not help either. They are not ready to listen to your problems. I told them i'll pay you but is using abuse language with me i advise you sent your...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi deducted from my account.

 shyamramnani on Dec 4, 2018
I'm your old customer. Probably from last 10 years. My customer id is 402cdd64703394, and 402ocd7033609. Generally emi is deducted on 5th of every month. This time i got message from your side on 1st of this month that emi is deducted. I was wondering as to why you have changed the date. Today i got message again that emi is due on 5th of this month and be ready with cash? Please check at your end why this has happened. More so this was my last emi for both the accounts. Thanks. Shyam m ramnani....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — bajaj finserv looting people by saying loan against insurance at 0%

 Aditya Kachru on Dec 3, 2018
Hi,

I got a call from [protected] a week back that I am eligible for a loan against insurance up to 30 lacs. As I was in a need of loan, I applied for RS 4 lacs loan and they said 10% LIC premium will be deducted each year for 10 years. After 10 years the value will be 2.5 times, out of which 50% Bajaj Finance will take and 50% would be given to me. It was a good scheme so I transferred 40000 I'm their account
Bajaj fin, A/c No:-[protected], Ifsc Code:-MAHB0001239, Bank Name:-Bank Of Maharashtra

After that they called me again and said they need NOC charges...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — calls for loan every day

 Ashok B Pathak on Dec 3, 2018
Daily i received 02 calls from bajaj finance representatives on my mo. No. [protected]. I have got more than 1000 calls from your end. I simply denied every time, they assured me that next time call will not come, but still the calls coming daily basis.

Today i have received call from bajaj finance representatives from the co. No. [protected], during the conversation, he started abusing me very badly and cut the call.

You are requested to do the needful, otherwise i have to go to the consumer court.

Please note that i have not required any type of loan.
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — loan processing complaints

 Chintu Rathore Dhandoli on Dec 2, 2018
Dear sir,

I am bharat singh. Sir i had receive a call from bajaj finserv for loan. They asked me that you are interested? I said yes because before a day i just filled up your loan application..
Then they asked me for file... Then i provide all my document that she want.. After that i deposit the file fee-3500/-, gst charges-7500, last transation-9200. And after that they send me a check and demand to me 2200/- and i deposit but my processing was not completed. And now i am totally harrassed. So please do something about my case otherwise i have to case on your company...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — insurance policy was cancelled that also bajaj deducted amount from my account.

 sheetal meher on Dec 1, 2018
Bajaj finance exicutive ne force fully mere mana karne par bhi life insurance mere account se oprate kiya. Maine clearly unko bola tha family m discuss karke policy k baare m sochungi. Phir 15 days k free look period m maine hdfc life insurance m jakar apna insurance cancel karvaya mera policy no 90841413 ye h but my problem is meri policy cancelled hone k bavjood bajaj finance mere account se paise deduction k liye massage kar rahah account no is 577lip92699346 or customer care se bhi koi support nahi h so a problem kaise solve karu? Help me....
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finance — complaint against washing machine finance process

 Hemant Chandrakant Gholap on Nov 30, 2018
I bought IFB Washing Machin from Digi1, Kamothe, Navi Mum. Bajaj fin Executive take my documents and sign on loan finance form. But within week they missed my file and demand me document again.
After 15 days Bajaj fin. Call me for GOVT ID card, which is not related to this finance subject.
They have taken my sign for 30, 000/- loan, whereas they finance me 24, 000/-....
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — rejection of finance

 Mukund Madhav Ojha on Nov 28, 2018
I was buying a led tv worth 46000 and it was approved by your team at reliance digital raipur magneto mall..
I was approved online for a limit of 54000 and provided all documents which were asked.
I was approved for 18 month scheme and given down payment of 10905
Next day i was told that your loan has been disapproved ...and was asked for cash payment or other mode of payments.
So i want to complaint about this process becoz it is just breaking the trust ......
Complaint comments  Read comments [3]Complaint category Business & Finances

Bajaj Finance — I want to cancel my insurance

 Fahim.hakim.23 on Nov 27, 2018
I buy a samsung note8 om12 september 2018 with that they include the digital fone safe insurance of 5399 rupees i dont want this insurance (Digital fone safe) i want to remove this loan from my account i dont find useful and i already paid one instalment of this loan so my request is to return that instalment amount of rs 491 and cancel this loan from my account please take instant action of this problem
Loand id - 413dfs88282216...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finance — refund for cancellation of the order

 Rajith99 on Nov 26, 2018
I had ordered a product in fitness one at 18th nov 2018 and i have requested a cancel order at 19th nov 2018. Later order has confirmed to be cancelled. But the loan amount has been sanctioned. Till now the loan in emi account has been not cancelled and not refunded. So kindly needful to this. I have placed the message confirming cancel of order in gmail in below add photos....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — sales calls asking for loans

 ppm41964 on Nov 26, 2018
Everyday i am getting calls from bajaj finance asking for loan. I am not interested in any service from bajaj finance, pls help me to remove my phone number [protected] from bajaj finance list of probable customers.

I have applied on bajaj finance website for dnd six months ago but there is no action from the company till date

Regards
Pradeep mahajan...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi process

 rajeshpatil2612@gmail.com on Nov 26, 2018
I have taken a loan against mobile purchase. First emi had paid with cheque bouncing charges. But at the time of 2nd installment i had been made the provision of such emi amount but due to problem at bajaj finserve the haven't deduct my emi for given account and bajaj have charged me of late payment. I m totally disappointed by the service of bajaj. They are calling me continously but its totally fault of bajaj that not deducted emi from account on time and charged late fees. Its bajaj's fraudly charged cost emi plan instead of no cost emi. My lan is 427ecf87485304. When i visit its customer care...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Finance — mobile insurance with third party

 Arshad Aftab Shaik on Nov 23, 2018
Bajaj finance,

I have same problem with mobile insurance. Two days before i bought samsung j8 mobile from m k mobiles pvt. Ltd, near paradise, hyderabad. I don't have interest to take mobile insurance but with forced i paid some amount rest of payment in emi's. I don't receive any insurance bill from shop or bajaj finance executive. I asked but they are not giving proper response.

Please cancel my insurances

Thanks....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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