Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2618
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2823
down
953

Phone:
Phone:
up
1673
down
709

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2618
Pending
0
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (264)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — disclosed my information to third party

 Ratika Khanna on Oct 18, 2018
I was getting continous calls from Vimannagar office Rep Nisha reporting to Roopali Adewar She was offering me Od flexi loan facility on my homeloan which I agreed to take later. Till the time she did not get my bank information she was able to contact me. The day she got my bank information she did not contact me to let me know the status of my loan infact she called other no. which I never authorised to call.. She called that number and disclosed all my information to third party stating she was not able to contact me . She even informed third party that my loan is rejected and my Cibil is low...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — additional loan amount withdrawnd bank - a/c no. 415sce34286006

 edwinbenny on Oct 17, 2018
Dear sir,
My name is benny k. M.. Loan a/c no. 415sce34286006. Last instalment of my loan was closed on 02.02.17 by cash. Now three times your finance company withdrawnd cash from my bank worth rs.295 each ones dtd. 20.09.18, 13.10.2018 & 12.10.2018. Ie, 295+295+295=885/-. Quotes instalation charge. At the time of sbt negotiated to sbi only one time cheque bounds due to no information received from your side for submission of cheque. Yesterday i received one message from your side dishonour cheque 500 rs. Is next my outstanding amount. Pls sent me my soa of above mentioned loan account....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — security cheque

 ramu gaddam on Oct 17, 2018
I am registered customer bajaj finance. Mo no.[protected] AND NAME :-RAMUKUMAR NARAYANBHAI GADDAM
. my complaint sending bajaj finance registered email but at the not solve my complaint.
Please help me.
my bike loan two years ago closed and bajaj auto finance issue NOC.
loan agreement no : L2WSUR03885196
vehicle :- CT-100 Allowy Wheels (GJ05MN7896)...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — fraud management

 Loke Smart on Oct 16, 2018
Im purchased mobile vivo v9 on auguest 27...on emi
* 1st emi amount put in my bank account..
Asusally starting of the month 2nd deducted emi amount..
* ..but bajaj collection aggent to collect amount from me ...beacause of check bounce ...will say ..agent for me
*after pay the amout we have check my bank tansactions ...on 2nd deducted
* im go near branch office ..said that problemm..check my loan ..
* in that loan .shows buy a 2 mobiles ..
But i have to buy only 1 mobile ..
*** that 2nd mobile .amount cant. Refund ..poor management fraud...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — worst customer service, my health insurance cancelled without any intimation,

 venugopal somu on Oct 16, 2018
Hi,
i hold a health insurance policy for my family from bajaj alliaz, it was taken through bajajfinserve loan ID: 400SOI84061703. As there is a excess amount debited from loan than the premium, i have raised a request to correct my loan.
suddenly i got a mail saying your policy got cancelled from bajaj finserve end.

when i contacted the customer care, they said it was mistake form bajaj finserve and they will rectify in 2-3 working days, a service request is also raised SR04061406, and its been more than a month and there is no progress update at all. even escallation...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — bajaj ct 100 complain for unnecessarily charging fine.

 Shivamurthyy on Oct 16, 2018
I've been said to pay a fine amount of rs.2900 for delayed loan payment. But i have paid all my loan amount as assisted by the agent i have all the proof of loan payment in my bank passbook. I'm not convinent with paying fine as such for a mistake that i've not committed. Please wipe off my fine amount n i'll pay the rest of my loan amount as i've always paid them please do not charge me any fine i'm a loyal customer to you n i've taken several loans that i have repaid honestly. Kindly look into the matter n revert. Thank you....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unauthorised deduction

 sanjoy31th on Oct 13, 2018
In this month october 2018 bajaj finanace debited 295 rupees three time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
So, please refund my money.
As soon as solve my problem my acount in sbi
Kindly help me to recover my money back from investment intermedi
Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — elite emi card bajaj

 Kartheekeya Deekonda on Oct 12, 2018
I am ashis dekonda kartheek, mobile no [protected]. On 3, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4999 earliest.

Later on 3 oct. I made the payment through my icici credit card (Rs 4999/-). Payment was debited successfully and i received a mail in this regard (An image file is attached).

Sir ur representative told that i will get the card in next 8 day on my home address. But till date, there is no further communication from your side and i yet to get the card.

Sir, i would request your good selves to kindly...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — digital phone safe - bajaj

 Kiran Sudam Mhatre on Oct 12, 2018
Hi
In sept 2018 i bought a phone and got it financed from bajaj fin serv.
While i was purchasing the samsung a8 star phone the guy pitched me to take insurance plan which i denied.
However, today when i logged in to see the status of my loan i came across "digital phone safe" of 3599rs.
I am not sure why bajaj fin serv is charging me this for and honestly i am totally disappointed. & i am not interested for phone safe insurance.
Please look into it. And cancel my loan as soon as possible.
My loan a/c no-577dfs89265813 date[protected]

Regards
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — refund

 Anisha D'souza on Oct 12, 2018
When we miss a payment y for any reason ur team have literally called and abused me... Saying if i couldn't pay why did u take the loan and etc. Now that the loan is closed u guys have taken additional emi i want the emi refunded at the earliest. If u want emi on time i want my refund at the earliest. The people who sit at the counter at thane office are also rude. When i went to pre close my account that would not apply logic. They would have such a disgusted rude voice....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — harassment by bajaj finserv telecallers

 Priyanka VK on Oct 11, 2018
I'm being constantly harassed by your tele callers using ever changing phone numbers. Blocking is useless and in spite of requesting them to stop they're just increasing the frequency of calls. Fyi:
-my number is registered with dnd for many years now and you are the only company violating the dnd norms.
-i've never expressed any interest whatsoever in your products.
Finally, after suffering for more than 2 years - i'm contemplating legal action against bajaj finserv.

I request others who too are being harassed by bajaj finance to comment on this thread so that...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — bajaj finance frequent calls for loans

 ramesh.2.krishnan on Oct 11, 2018
My mobile number is [protected] and i am getting company calls daily from bajaj finance more than 7 calls and it is very
Irritating now that even after registering my number on dnd i am still receiving these calls daily. It seems bajaj finance is not following dnd and mis using the customer data they have for business purposes - not the right business ethics.

Please take some strong action against this company as they are now calling from a different personal number each time and offering loans to those people who don't even need it....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — emi already paid on 6/10/18 from imps

 preety12 on Oct 10, 2018
Dear sir,
I am preety banerjee.i m personal loan holder from your bank.
Loan no-579PMT29196942
Loan Amount - 9128/-
paid date-6/10/18
Through-IMPS FROM SBI
Transaction ID-LT[protected]MOAASDOHIO
Contact no-[protected]
kindly update my emi an o not send me message again for bounce oitherwise i will take legal action...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — card block with no reason

 gvr reddy on Oct 9, 2018
Hi my name is g. V. R reddy. My card has been blocked without any reason. Why they have blocked no idea. My instalments paid on time. I am active since 4 to 5 years. For unblocking of my card. First i went to madivala branch. They told me to go to richmond circle. I went to head office two days travelling took me 3 hours. But the bajaj finserv person in there called me and tool my mobile number raise a complaint and told bajaj constumer care people will call you he tols within two days your card will be unblocked. But it almost two months. No one called me. He took my mobile he had given 5 stars...
Complaint comments  Read comments [3]Complaint category Business & Finances

Bajaj Finance — loan calls and sms

 Rohit Singh34342 on Oct 9, 2018
Hello bajaj finserv,

It is ridiculous that daily 4 to 5 times, i am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or sms me for loan requirement..

Kindly take necessary action for stopping phone call at my number else i will be forced to take action against bajaj finserv for disturbing me on and off using several different numbers

Please note this number for your action : +91- [protected]...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — reg; noc bike & other products

 ajit saxena on Oct 9, 2018
I have bought two wheeler from bajaj and get loan for bajaj finance in 2007 which has been repaid in 2009. I have tried many times to get noc of that.in the mean time i purchased many items with the help of bajaj finance like fridge, ac, tv camera etc and my credit limit is 2.00 lacs. It is regret to say not a single phone number is working to listen my problem and send noc of above items on my email id.

It would be act of kindness if you please go through and provide me all nocs for further

Thanks
Ajit saxena
[protected]
Ajitsxn@gmail.com...
Complaint comments  Read comments [5]Complaint category Loans

Bajaj Finance — I had requested for opening the new code from 3 months.

 Subho4you on Oct 9, 2018
Sirji... I am retailer selling mobile phones, laptop, computer. I had requested for opening the new code from3 months.. But in office no is responding... So what to do.. Plzz help me. Many customers are going return for the bajaj finance... Plzz help me for generating the new code.. So i can give the facitllity to customers of bajaj finance on mobile phone
Contact no.[protected]
West india 🇮🇳, maynaguri, jalpaiguri, pin735224
Email. Maasudhastores@gmail.com...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — repeated calls for a personal loan.

 rajesh20 on Oct 8, 2018
Kindly update my numbers [protected], [protected] on you list of do not call or sms to these numbers. Two calls were received from callers on behalf of bajaj finserve on my numbers. Kindly put an end to these persistent calls   replace all...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — mobile ki display tut gai hai uske claim ke liye

 Shiv Kumar Dixit on Oct 8, 2018
Mai sitaram mene ak oppo at mobail holmark mobail mathura krishna nagar se kharida tha jiska bhaj fincnserv se ak bima bhi krwaya tha magr kuch time bad phone ki display tut gai mayank nam ke employee ko lgatar 10 -15 din tk call krta rha aaj aana kal aana yhi bolte rhe abhi tak mera mobail na to thik krwaya hai or na hi hme koi clem ka process btaya hai yah tarika bhaj fincnserv or bima walo ka galat hai mera nombre [protected] hai...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — wrongly emi amount taken additional & effect another loan with bounced and civil effected

 surya1426 on Oct 7, 2018
Hi,

I have already closed the loan on 30/09/2018 that i taken for this i'd 4030cd64074059. But again bajaj side they have taken the amount on 02nd oct 2018.

I have put the amount for another loan that is amount for 2332rs... But they have charge another loan that i already preclosed.. By this. My loan as bounced and the put bouncing charges. So my civil as down. Why ur doing like this. Of customer dont pay u put bouncing charges and civil minus.

For this mistake from bajaj side. U pay to me interest and add my civil points.. That it is from ur side...
Complaint comments  Read comments Complaint category Business & Finances

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