Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2930
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2919
down
997

Phone:
Phone:
up
1747
down
743

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2930
Pending
0
Resolved
73
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (313)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — mera card block ho gaya hai

 shukur6488 on May 22, 2019
Maine dec-2018me mobile liya tha, tab se lekar ab tak mujhe aap ke employees se bahot jada talkif zelani padi hai, kyu ki un logo ko aaj tak mera problem solve karne aaya hi nahi hai..

1) mera instalment bank se cut nahi hota.. Aap ke system se hi kuch problem hua hai...
2) instalment bharne ke bad bhi (By hand) mujhe pannelty lagi hai aur mera card block ho gaya hai.. So plz help me...
Complaint comments  Read comments Complaint category Other

Bajaj Finance — illegally deducted money from my account

 zavs on May 21, 2019
My account was charged for 117, not sure for what?

I do not have any use of the card now and not using it, why should i be charged for this? If i need to regularly use the card t buy stuff which i donot need then deactivate the card, i donot need it. Debit back the amount to my account.

My cosumer account number is : 29713044

Bank account from which the amount was debited ends 7837....
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finance — repeated calls about loan

 Kirthana Reddy on May 21, 2019
You people from Bajaj have no shame. If some one wants a loan they will call your company, instead you call and trouble us 10 times a day. And your customer care executive has the audacity to say your number is on my list hence I’m calling, get it removed from the list if you don’t want to receive calls.
This is the kind of thing where people would not like to use your company services.
By far the most annoying people I have come across. Sort the issue out. Else will register a complaint in the consumer court against Bajaj finances....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — bajaj finance automatic deduction of money from account

 khadar123 on May 20, 2019
Dear team,

There has been an unauthorized deduction from my account. This is the second such instance happening to me.

This is so cheap way to cheat the unsuspecting people like us.

Date of incident : 20/may 2019

The details are as below : ecs/bajaj finance li/4040cd00846828

Hope i will get back my hard earned money.

Regards,
Unhappy bajaj customer...
Complaint comments  Read comments [4]Complaint category Banks

Bajaj Finance — bfl rbl [Resolved]

 Mohammed Fazalullah khateeb on May 20, 2019
I don't have credit card
I m already requested for this offer

I want a bfl rbl supercard

On my financial records with bajaj finserv and others banks

I m bajaj emi card holder
I m a bajaj finserv limited existing customer
My cibil score is above 750
I m not be a defaulter in making repayments
My age is 29

My mobile no is [protected]
My email id is mohdfazal. [email protected]
Name mohammed fazalullah khateeb...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — my consumer loan a/c no. 454dpf24898604 overdue amount resolved matter

 Anilkumar dewangan on May 18, 2019
I anil kumar dewangan having loan a/c holder in ur bank. My cosumer loan a/c no. Is 454dpf24898604 is pending amount of rs. 8749/-. I wan to paid my loan amount with surcharge/interest but ur bajaj associates has say currently ur loan of this a/c is not seen by us.
So kindly resolved my problems immediately.

My mobile no. [protected]
My email id is - [email protected]
Complaint comments  Read comments [4]Complaint category Loans

Bajaj Finance — harassing behaviour of the bajaj employee

 Tadiboina Tilak on May 17, 2019
Dear sir,
I had taken loan from bajaj finance this month it was a little late to pay, emi was pending only for this month i was asking for this time that i will pay by monday of this month but he is rude talking to me. I was very upset with his behaviour. The person name was mr. Srikanth please ask all your staff to maintain proper relation with the customer. We are all genuine and reputed persons you can track my bajaj product loans to...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — personal loan and policy fraud

 trevor bhatia on May 17, 2019
Dear sir,

My name is trevor bhatia and i received an offer for a loan against the policy on 30th march, so i took the policy from bharti axa on 30th march 2019 and still they have not confirmed about the loan, and now when i am trying to call them they are not responding.

I have the bharti axa policy[protected] and it was also delayed and received it on the 9th of april 2019. However, after then they said that they will provide me the loan within a week, after then no response. Then mr. Anil rathod called me an said my loan is been passed but due to the election...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — regarding business loan

 M D Naresh on May 16, 2019
Sir? Madam
I had applied for business loan from raipur branch on 23.04.2019, next day i have got sms from branc that your application no.[protected] is logged in, then next day i got sms that your application has been accepted by us for processing, after that one person mr. Rahul jaiswal came to me for aggreement and i fulfill the requirements as them and he taken two canara babk cheque no.611536 & 611537 for canceled and for sequirity. But my appication has be rejected by them and they inform me on 26.04.2019 by phone, sir till day they not return my cheques and any rejection letter of...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — settlement done 4000cd17947576

 razz449 on May 15, 2019
Dear sir,

iam raju my loan account number :4000cd17947576 and 22 emi and rupees 1, 10, 000/- tv taken from bajaj.I have paid 90, 000/- still nw..

One of your executive came on december month 2017 and he behave rude at my home in front of ladies ..Same month he said settle your account wth payment 20k. Then i paid 20k on[protected]
but he said reciept will came online only...
Kindly see the details on soa

(11/12/2017 11/12/2017 settlement payment received vide (mode) cash receipt no.---- ( n.A.) (4000cd[protected].00 20, 000.00 )..
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — not work and good services

 GOVIND s thapde on May 15, 2019
मी आपले कार्ड युज करत आहे परंतु बजाज फायनान्स रव एप्लीकेशन ओपन होत नाही आणि माझा मोबाईल नंबर[protected] हा असून यावर ओटीपी
मिळत नाही आणि मी आपले आपलिकेशन वापरत आहे परंतु ओटीपी देत नाही आपण तरीपण मी खूप परेशान आहे आणि आपल्या सुविधेबद्दल...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — loan account:580bal00006991

 rajeshkasauti on May 14, 2019
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Illegitimate receipt of money from loan acct.580bal[protected]Veenu)

Rajesh kasauti
10:36 pm (11 minutes ago)
To wecare

My this above loan acct. Was closed in 2010, after 6 years on 24th dec 2016, a lawyer anil kumar tripathi, [protected], called me and threatens me of issuing of arrest warrant of my wife veenu, the loan acct. Holder,,, then just to avoid the worst situation, i deposited the amount ie...
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finance — my loan regarding extended warranty or harassment

 seemagill on May 14, 2019
Cust id :[protected]

Lajwani gill this side your valuable customer some person misguide me regarding my emi amount was tell me 1775/- but i have received message from bajaj finserv 2021/-...

I go to sirhoi electronics meet your bajaj team agents said i don't know about this please contact to mr. Adil khan [protected] he does not pick up the call many times to tried then again going to visit sirohi then owner said contact to mr. Shubham sharma [protected] also not pick up the call and try to connect on whats app but not response anyone to me bajaj team i said to you i am...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — bajaj finance change of emi date

 Sudhir Kumar Kesherwani on May 11, 2019
Change of emi date

Submit a complaint
Hello, my loan a/c number with bajaj finance card no is [protected], i financed a tv & mobile with the bajaj card, i changed my salary date is changed from 2th to 08th of every month. I wrote an email to them requesting to change the emi date to 10th as it will not be possible for me to make the payment through ecs on 2nd but they refused to do so and my ecs is getting bounced 2 times. Every month i have to pay when my salary credit and it reflects negative on my cbil also they are charging rs as other overdue. The people who call...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — mobile (flipkart)

 aathi sankarar on May 10, 2019
I have a issue on my emi. I am order 13, 999 product first and after cancelled this one now only buy a 10, 999 product from flip kart but you don't refund those 13, 999 amount. Please i am already complaint but no clear the problem. So please clear these problem. Please your customer agents no response in my problems. I have send in 4 month emi in 13999+10999=24998 loan amount.
Please asap.....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — charging without my permission

 Isha.777 on May 9, 2019
I purchased an air cooler worth rs 8000. The shop owner told me that you need to pay rs 1000 emi. But after some days i received a message from bajaj company that your insurance will be activated but if you want to stop it then message us in the next 48 hours. And i did message them in 48 hours and even then they charged my rs 250 monthly insurance which is illegal.

Then i visited the shop and told him to stop my air cooler insurance right away because i am not an # who will pay rs 250/per month for air cooler insurance he told me that i have submitted the request and your insurance...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — 1 emi back offer

 Saurabh Dubey 1986 on May 9, 2019
I had bought consumer durable product during dushera last year. I was told about 1 emi back offer if i repay 3 emi's on time. I had succesfully paid 5 emi's till date but i havent got my 1 emi back. Can you pleae confirm the exact time by which i will get the refund. Your staff sitting at electronic store counter is not answering properly he is the same guy who told me this offer & it was also printed in the electronic store in raipur. Resolve the issue

My contact no [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — harassed behaviour of loan agent.

 Gopi2233 on May 9, 2019
Dear sir/madam,
I am gopi staying in gachibowli, my brother took a loan without knowledge of our family members. But now he left our home and suddenly your agent mr. Venkat... Even i dont know his full name coming and harassing to my mom and grand mother and he will come during afternoons when only mom or grand mother in home and he try to blackmail that we will take the products taken from bajaj and they link bajaj personnel loan with already paid bajaj products.in the last 2 months we given cash as emi with thought that my brother will come and then he take his responsibility but he didn't...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — please cancel this digital fone safe insurance plan

 Arup Sarkar LIC Advisor on May 9, 2019
Dear,
Sir/madam
Please cancel my insurance of digital fone safe.
I have a financial problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name:lipika sarkar
D. O. B:xx/xx/1983
Gender:female
Customer id:12xxxxx86
Registered mobile number:727xxxx104
Insurance loan id:410dfsei088645
Insurance name:digital fone safe
Insurance loan amount:1, 924.00
Agreement date:30/04/2019...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — unethical behavior of bajaj finance

 Ankit Syngal on May 8, 2019
I have purchased a tv & fridge from vijay sales corp, vashi against the loan which was financed by bajaj finance in july 2007. Loan amount was rs.12500, agreement no[protected] & 4 advance emi’s was request to pay in advance & rest amount was suppose to be deducted from my hdfc account via ecs.
Disputes:
1. Emi of rs. 1133 was deducted from my account however as per bajaj finance statement only rs. 1042 is received, so not sure where have they adjusted the difference rs. 91? And it’s not reflecting in bajaj finance statement
2. As per agreement 8 emis was suppose to be deducted...
Complaint comments  Read comments Complaint category Loans

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