Bajaj Finance — bajaj finance emi card blocked.

Address:

Bangalore, Karnataka, 566047

Without any prior information they have blocked my emi card. Not sure what the reason. This is not a very good customer service.
I tried calling toll free number but not able to reach any of the number for better service. Some one called up and told they will come and collect the kyc document after nobody came non collected also.
Name on card. Melque sabastin thomas