Bajaj Finance — Bajaj finance Loan amount against Bharti AXA insurance policy

I lodged a complaint just one day back and it shows it is Resolved?. What the hell consumer forum doing.
Just close this forum, if not supporting to customer.
How it is resolved in such a short time period.
Neither anybody contacted me about my complaint nor i received any positive mail.
Moreover no any action yet taken against Bajaj finance, Delhi, kosambi branch.
What the hell consumer forum doing. Just close it.
we (customer) do not need such worst platform where we get no any help.