Bajaj Finance — Cancelation My Card Protection membership/refund my balance.

Dear sir/ma'am,

I want to say day that bajaj finance kyc agent called me on 03.09.2022 regarding credit card.
And said thai sir your kyc have to do for bajaj rbl credit card. And he came my house and he did kyc and said sir this protection membership plan mandatory for your bajaj rbl credit card. This will have to be bought by me. Assured that he is dishonestly maid payment by me. On .03.09.2022 still not any msg received me about credit card. I every day called him. Sometimes he said sir right now is server down. Some time he said your bajaj rbl credit card has been made and ready to Dispatched. His every recording having my phone alongwith with screen shot.
Now I have been harassment and I want to my protection membership plan should be cencelled and my balance rs 799 should be refunded. Today I have also called him many times but not put my call.
Kindly same on record do proceedings as per law.
His kyc agent also.
Wpc [protected]
Regards
Anurag