Bajaj Finance — cibil enquiry

Address:

Mumbai City, Maharashtra, 600073

Hi team

Date of incident : 02 feb 2019

Service requests no:
Sr09567876
Sr13215172
Sr04402742
Sr09661795
Sr11329714
Sr12327614
Sr13019303

I applied for an od loan and shared documents to an executive called vaibhav for the same and due to delay i asked to cancel the loan application and the process was completed.

But without my knowledge and without informing me the executive has shared my documents to personal loan department and other finance dept for which they logged in my application and made cibil enquiries 3 times on consecutive days which impacts my cibil now.

On discussing the issue with customer care they acknowledged in email stating it will be removed from cibil on 25th feb 2019 but almost 3 months am following but they have not resolved the issue.

They have made false cibil enquiries and acknowledged the same in email but they are not resolving it.