Bajaj Finance — Collection harassment

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.bajajfinserv.in/finance

Dear bajaj finserv,

I'd 2 loans account with you guys. Our lans are 5820cd13926637 & 5820cd13934662.
I bought 2 televisions last year. This month it was suppossed to be the last emi's. Due to insufficient funds in account the emi couldn't go.

We received a call from someone name rohit singh yesterday (Phone no. [protected]/3) claiming to be a branch head. We asked him how we could make a payment & he shared a link.

Here is the link: http://mysite.bajajfinservlending.in/PaymentGateway/PG_ReviewPaymentDetails_New....⇄

Before 6 pm yesterday he had called us several times and was constantly forcing us to make a payment immediately. We doubted his intentions and didn't make the payment. Till now he has made more than 30 calls from the above mentioned number. I tried calling customer care but the call doesn't go through past your ivr.

We have had a long term association with bajaj finserv, however this is the first time we have to go through such harassment. This guy also found our office numbers and started calling all numbers one by one which caused us huge inconvenience and mental harassment. He called us at [protected]/ [protected] /[protected] /[protected]/[protected] more than 60 times.

I would like to understand why are we being tortured like this for an emi.

Is this the way you deal with customers?

Can somebody call back & explain.

—
Regards,

Rakesh kumar patawa