Bajaj Finance — Consumer durable loan

Address:

Khordha, Odisha

I have purchased one Computer. The loan amount was under deduction through ECS from my Bank A/c. In the month of September two such installments have been deducted on 1st and 8th Sept 2015. I have brought the same to the notice of the local office on 10th Sept 2015 here. They assured one extra installment which has been deducted by mistake will be refunded to your A/c within 5 days. In the meantime twenty days have been elapsed but no action has been taken from their side to refund the money back rather a fresh sms has been sent to keep ready the A/c funded with sufficient balance for deduction of installment through ECS. How come the company deducted two installments in one month and they are doing this type of mischief with the customers. My loan A/c No is 4230CD08182627.