Bajaj Finance — Loan amount not received to Bank Account

I had taken pre approved loan from Bajaj Finserv Application on 5 July 2023. On the same day loan was processed and insurance charges processing is also debited to statement of account as a whole loan of Rs . 351341 only. The amount Rs. 325000 was supposed to disbursed to bank account on the same day but yet today on 12 July 2023 loan has not been received. The mail to [protected]@bajajfinserv.in has been sent no reply came from there. Only Rs. 1 was credited on the 5 July.