Bajaj Finance Ltd — Loan foreclosure charges

Address:411027
Website:www.bajajfinserv.in

Loan account number: 402saf16357053
Name: venkata satya raja sekhar

I have taken a personal loan from bajaj finance ltd.
At the time of loan, i was told that there are nil fore closure charges{i have the proof of it on mail}.
When i went to foreclose the loan, they said that they have changed the policy and now i had to pay 4% {approx} charges for fore closing the loan.

At the time loan they didnt say that this is subjected to change. and also if there is a change in policy it should be new customer and not for existing customer who have already taken a loan.
They are falsely promising and how can they change it after taking the loan.
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I have the same problem. I thought of raising it with Banking Ombudsman but I don't see Bajaj listed in the website. So, I have initiated complaint on http://pgportal.gov.in/Default.aspx. Hoping the issue will be addressed.
I have a card of limit 52000. I need a card which has more than 80000 limit. please make my card limit more

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